Optical & Hearing Assistant, Andover Leightons Opticians & Hearing Care · Andover

Leightons Holdings Ltd; Andover; On-site; GBP 24,000 - 29,000; Part time

Job summary

Join a leading family business as an Optical and Hearing Assistant in Andover. This part-time role offers a unique opportunity to enhance customer experiences while gaining exposure to the optical and hearing care industry. You'll be part of a team that values personal service and provides bespoke advice to customers. With potential for future development into roles such as Optometrist or Hearing Aid Dispenser, this position is perfect for those with strong customer service skills looking to start a rewarding career.

Benefits

Bonus Scheme

Medical Cash Plan

Staff, Family and Friends Discount

Qualifications

• Strong customer service skills required.
• Experience in retail, hospitality, or caregiving desirable.

Responsibilities

• Greet customers and personalize their experience.
• Perform pre-screening assessments and retinal imaging examinations.

Skills

Customer Service

Attention to Detail

Job description

Job description

What's in it for me?

Salary: £24,610 per annum FTE
Bonus Scheme
Medical Cash Plan
Staff, Family and Friends Discount

Rota: Monday & Saturday

This isn’t like any typical customer service role…

As a Leightons team member, you’ll have unlimited access to the Leightons Learning Academy. Additionally, as an Optical and Hearing Assistant, you embark on a journey with potential for future development.

From the start, you’ll gain exposure and experience that can ignite a passion for Optical and Hearing care, beginning a rewarding career as an Optometrist or Hearing Aid Dispenser. Our recruitment team can provide more information if you have the skills and passion for one of the most rewarding industries in the UK.

What will I do as an Optical and Hearing Assistant?

This role allows you to be part of our family business's most important aspect. You will greet customers as they enter the store, setting a welcoming tone because personalising the customer experience is core to our values. This approach has contributed to our expansion to 35 branches since 1928.

Our OHAs play a vital role in customer-facing duties, including responsibility for pre-screening assessments and performing retinal imaging examinations using OCT and Optomap equipment, which are part of our ongoing development package.

We stock a wide range of frames and accessories from top brands, providing bespoke advice and support tailored to customers' prescription, style, and budget. Your expert insights will enhance our customers' entire hearing and eye care journey.

Am I suitable?

This Part-Time role at our Andover branch involves working 2 days per week, on Monday and Saturday. We seek individuals with strong customer service skills and a drive to go the extra mile. Experience in retail, hospitality, or caregiving is desirable but not essential.

We are committed to promoting equal opportunities and fostering a workplace culture that values diversity and inclusion. We ensure all applicants are treated with dignity and respect, regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation (Protected Characteristics).

Applicants who have been unsuccessful in the past 12 months should not reapply for the same role.