Optical Assistant Store Manager job in London

Hakim Group; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An independent eyewear brand in London is seeking a dedicated Optical Assistant Store Manager to lead the team in providing outstanding customer service. The role involves training and coaching team members, managing store performance, and ensuring a great experience for customers. Ideal candidates will bring passion and a collaborative spirit, along with retail leadership experience. This full-time position requires weekend availability and offers a vibrant team environment.

Benefits

Your birthday off work

No Sunday or bank holiday working

Free & regular CPD courses

Access to Simply Health

Cycle to work scheme

Qualifications

• Proven experience in retail or optical environment is preferred.
• Ability to lead a team in a busy environment.
• Strong communication and interpersonal skills.

Responsibilities

• Lead the team with passion and purpose.
• Ensure a memorable customer experience.
• Train and support your team’s development.

Skills

Customer service

Team leadership

Problem solving

Communication

Job description

Optical Assistant Store Manager job in London

It’s pretty simple, we’re an affordable one stop optical shop committed to great customer service and a relaxed environment.

We believe in a quality product that doesn’t break the bank, and in being an active member of our communities. To our customers and employees our message is simple, we want to help you Create Your Own Vision.

What are we looking for?

Flexible and driven

Whatever role you’re in at Ollie Quinn, there’s always room to innovate. We look for people who can’t sit still, who bring passion to everything they do, and who above all else want to change their environments for the better! There are no bad ideas.

Inclusive and Accountable

We’re a lean, mean, optical machine. We believe that results speak for themselves, and we’re not too concerned with titles or ties. What you get done at OQ will be the only stick you are measured by, not how you present. If you are looking to be a layer of management, we are not the place for you but if you want responsibility and accountability to own an area, we just might be.

Risk-taking creatives

We take risks and we are always creative when it comes to solving our customers’ problems. We believe being creative means you can see the big picture, and bring unique and innovative approaches to overcome the challenges along the way. We want you to bring your epic personality and problem solving skills to work with you everyday.

You will also receive:

• Your birthday off work
• No Sunday or bank holiday working
• Free & regular CPD courses
• Access to Simply Health (claim cashback on healthcare purchases)
• Cycle to work scheme

About the Role

We are looking for a full-time Optical Assistant Store Manager to join us in delivering outstanding patient care in our Spitalfields store. This role requires you to work at least one weekend day per week

So, what’s the job?
As the Store Manager at Ollie Quinn, you’ll be at the heart of everything we do. You’ll lead the team with passion and purpose, creating a warm, inclusive, and genuinely memorable experience for every customer who walks through the door.

From championing the OQ brand and supporting your team’s growth, to driving performance and smashing store targets, you’ll make sure every day runs like clockwork. Think of yourself as a coach, motivator, brand ambassador, and all-around great human.

Your role will include:

Delivering a uniquely OQ customer experience with style and substance

Sharing deep knowledge of our products to guide customers to their perfect pair

Working closely with the in-store Optometrist to ensure a united, professional front

Leading on sales and KPIs, with a sharp eye on performance and store growth

Training, coaching, and supporting your team to develop their skills and confidence

Overseeing appointments, dispensing, fittings, and adjustments

Identifying areas for improvement and encouraging accountability through honest, constructive feedback

You’ll be the kind of person who thrives in a busy, collaborative environment and who knows how to bring out the best in a team.
Whether you’re an experienced optical professional looking for your next challenge, or someone with strong retail leadership experience and a passion for eyewear, this could be your perfect next step.

About Us

We’re Ollie Quinn – an independent, design-led eyewear brand with a love for community and creativity. Our stores are boutique in feel, with just one consulting room and a super straightforward approach (one price point across all frames – easy, right?).

We believe in keeping things simple, sustainable, and stylish.

Additional Information:

Full-time position (weekend availability required)

• Great role for an Optical Assistant looking for your next step

Based in our lovely Spitalfields location

• You’ll be part of a small, close-knit team consisting of Optical Assistants and an Optometrist
• Oh, and you’ll definitely get to rock some very cool specs

We’re all about people – our team, our customers, and our community. So if you’re kind, motivated, and ready to bring good vibes to the store, we’d love to hear from you

What’s Next?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.