Optical Assistant- Notting Hill

Cubitts; London; On-site; GBP 20,000 - 24,000; Part time

Benefits offered by this job

Complimentary spectacles

Bespoke holiday allowance

Personalised training and development

Yoga classes and company socials

Mental Health Partnership with Thrive

Unlimited Business Skills Training

Qualified financial expert Bippit

Job summary

Cubitts is seeking a part-time Optical Assistant to deliver exceptional customer service and support dispensing activities at their Notting Hill location. This role requires strong communication skills and a passion for spectacles. Join a team committed to changing the spectacles industry for the better.

Qualifications

• Aligned with Company Brand Values.
• Excellent communicator, both written and verbal.
• Passionate about sustainability and spectacles design.

Responsibilities

• Deliver exceptional customer experience.
• Support customers in selecting lenses and frames.
• Provide detailed product knowledge about lenses and Cubitts frames.

Skills

Communication

Initiative

Attention to Detail

Positivity

Education

1 year retail experience

Job description

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40 million people wear spectacles in the UK alone, but the optical industry hasn't changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.

The most important characteristic for anyone joining us is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you're exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).

Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.

The role:

• Delivering exceptional customer experience
• To support dispensing activities
• Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
• Support customers with the best lens and frame selection, delivering perfectly fitting frames
  
  

Requirements

Who you are:

• Aligned to and inspire our Company Brand Values
• 1 year retail experience
• You show great initiative, positivity, and patience
• An excellent communicator, both written and verbal
• You thrive in a busy environment, enjoy responsibility and take pride in what you do
• You're highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
• Passionate about sustainability, reducing waste and protecting the environment
• A genuine passion for spectacles, including their design and history
  
  

Benefits

Some nice things you'll get:

• Complimentary spectacles
• Bespoke holiday allowance
• Personalised training and development with exclusive access to the YCN platform
• Yoga classes and lots of company socials
• Mental Health Partnership with Thrive: Mental Wellbeing
• Unlimited You Can Now Business Skills Training
• Qualified financial expert Bippit
  
  

Contract: Part-time 24 hours, Monday-Sunday.

Location: Cubitts Notting Hill

Salary: £13.85 per hour

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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