Optical Assistant - Milton Keynes

Zest Business Group; Milton Keynes; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading optical services provider in Milton Keynes is seeking a friendly Optical Assistant to support high-quality eye and hearing care. You'll aid Optometrists, assist customers with product choices, and maintain store standards while benefiting from competitive pay, bonuses, and 35 days of holiday. Ideal candidates will have experience in optical services and a passion for patient care. Join a supportive team committed to development and technology.

Benefits

Competitive salary

Monthly bonus

35 days holiday

Ongoing training and development

Qualifications

• Previous experience as an Optical Assistant.
• Passionate about patient care and relationship building.
• Confident, adaptable and keen to develop within a brand.

Responsibilities

• Deliver an outstanding, personalised experience to every customer.
• Support the Optometrists and Audiologists in providing patient care.
• Assist with frame styling and product recommendations.

Skills

Customer service

Attention to detail

Optical knowledge

Adaptability

Job description

Zest Optical are proud to be working in partnership with an outstanding practice in Milton Keynes.

The team is looking for a friendly, professional Optical Assistant to join the team, supporting the delivery of high-quality eye and hearing care in a modern, patient-focused environment.

Alongside a competitive salary and monthly bonuses, you'll also enjoy an impressive 35 days holiday, giving you plenty of time to rest and recharge.

The Opportunity

A reputation for providing an exceptional customer journey — from eye tests to eyewear and hearing care — all under one roof.

You'll be joining a business that truly invests in people and technology, giving you the tools and support to offer the best service possible while developing your own skills and career.

Key Responsibilities

• Deliver an outstanding, personalised experience to every customer
• Support the Optometrists and Audiologists in providing seamless patient care
• Assist with frame styling, lens advice, and product recommendations
• Handle customer enquiries, appointments, and administrative tasks with confidence
• Help maintain the high presentation standards and welcoming environment the store is known for

About You

• Previous experience as an Optical Assistant
• Passionate about patient care and building genuine relationships
• Confident, adaptable and keen to develop further within a growing brand
• A positive attitude and strong attention to detail

Why Join?

• Be part of an international success story continuing its UK expansion
• Enjoy a modern working environment with the latest technology
• Full-time role, working 9:30am - 6pm
• Competitive salary up to £27,000 plus monthly bonus of up to £400
• 35 days holiday in total
• Ongoing training and development with clear opportunities for growth
• Work within a supportive, people-first team culture

To apply for this role, please submit your CV using the apply link or contact us via WhatsApp for more information.