Optical Assistant London | Northcote Road (16 hours)

Ace & Tate; London; On-site; GBP 20,000 - 28,000; Part time

Job summary

Join a forward-thinking company as an Optical Assistant in London! This role focuses on providing exceptional customer service and style advice while working closely with a supportive team. You’ll enjoy a dynamic work environment with dedicated training, opportunities for bonuses, and a range of wellbeing perks. With a commitment to inclusivity and accessibility, this role is perfect for anyone looking to make a difference in the eyewear industry. If you’re cheerful, committed, and straightforward, we want to hear from you!

Benefits

Discount codes for eyewear

Monthly bonus possibility

No company uniforms

Healthy snacks

Collaboration with ClassPass

Free sessions with a psychologist

28 days holiday entitlement

Unlimited access to learning portal

Qualifications

• No previous optic experience required; cheerful and committed individuals welcome.
• Ability to provide tailored style advice and support customers.

Responsibilities

• Polishing lenses and adjusting frames for customers.
• Working collaboratively with the team and optometrist.

Skills

Customer Service

Teamwork

Communication

Adaptability

Job description

Optical Assistant London | Northcote Road (16 hours)

Hi! We’re Ace & Tate and we make glasses. It sounds fairly simple, and that’s the whole point. We’re here to inject a good dose of common sense into our industry by making well-designed, quality eyewear accessible to everyone. Great fits that last, for all eyes.

Currently we are looking for a Optical Assistant (16 hours) for our store in London!

Our jobs are for everyone, even if you don’t have previous optic experience. Even if you don’t wear glasses.

Just ask yourself, are you…

• Cheerful? (Our glass is always half full)
• Committed? (We walk the talk and deliver)
• Accessible? (We are approachable, open-minded, inclusive)
• Straightforward? (We cut the crap)

To give you an idea of the role, here's a typical Optical Assistant to do list:

• Polishing lenses;
• Support customers with tailored style advice;
• Adjusting frames;
• Passing on your expertise to customers and colleagues;
• Making our customers enthusiastic about all of our products and services (online and offline);
• Working as part of a team with other Optical Assistants, Management Team and of course an optometrist.

Don't worry, we've got you covered with:

• Dedicated onboarding per role;
• 1:1 training with a buddy;
• Online and offline learning environment.

Here is what we’ll offer you as Optical Assistant:

• Discount codes for free and discounted pairs of opticals and sunnies;
• The possibility of a monthly bonus;
• No company uniforms;
• Wellbeing; healthy snacks, a collab with ClassPass and the opportunity to book in free sessions with a certified psychologist;
• 28 days holiday entitlement and up to 33 days after two years of service (based on full time employment);
• Unlimited access to our internal learning portal.

Still with us? Well, then you might as well apply.

It’s as simple as this:
Click & Apply → Call & Match → Join the team

Do you want to work in a B-corp certificated company? Then we can’t wait to meet you!