Optical Assistant: Eyewear Fitting & Patient Care

UHCW; Coventry; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking an Optical Assistant to join the Spec Shop team. In this hands-on role, you’ll dispense spectacles under the guidance of a Dispensing Optician and advise patients on fit, wear, and comfort.

You’ll help keep the Spec Shop tidy, monitor stock levels, and support administration; you may cover basic clinical duties when required. The position is full-time (37.5 hours per week) and pays NHS AfC Band 3 salary.

Qualifications

• Strong customer-service mindset.
• Attention to detail and manual dexterity.
• Confidence working with eyewear and technical equipment.
• Ability to work independently and as part of a close-knit team.

Responsibilities

• Dispensing spectacles under guidance of a Dispensing Optician.
• Advising patients on spectacle wear, fit, and comfort.
• Adjusting and maintaining frames for optimal performance.
• Glazing and verifying spectacles using in-house equipment.
• Keeping the Spec Shop looking sharp, organised, and customer-ready.
• Monitoring and managing stock levels.

Skills

Customer-service mindset

Attention to detail

Manual dexterity

Confidence with eyewear

Education

Key Skills Level 2 in Literacy and Numeracy

NVQ, A-Levels, or equivalent

Tools

Microsoft Office

Job description

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking an Optical Assistant to join the Spec Shop team. In this hands-on role, you’ll dispense spectacles under the guidance of a Dispensing Optician and advise patients on fit, wear, and comfort.

You’ll help keep the Spec Shop tidy, monitor stock levels, and support administration; you may cover basic clinical duties when required. The position is full-time (37.5 hours per week) and pays NHS AfC Band 3 salary.