Optical Assistant- Edinburgh

Cubitts; London; On-site; Full time

Job summary

Join a leading company aiming to revolutionize the spectacles industry as an Optical Assistant. You will deliver exceptional customer experiences, support dispensing activities, and help customers choose the best lenses and frames. We value initiative, communication, and a passion for sustainability. Enjoy benefits like complimentary spectacles and a supportive work environment.

Benefits

Complimentary spectacles

Eye examinations

Generous discounts

Option to buy and sell holiday

Paid time away for important moments

Annual season ticket loan

Cycle to work scheme

Life assurance

Subscription to Champion Health

Unlimited Business Skills Training

Qualifications

• 1 year retail experience required.
• Excellent communicator, both written and verbal.
• Passionate about sustainability and spectacles.

Responsibilities

• Deliver exceptional customer experience.
• Support dispensing activities and product knowledge.
• Assist customers with lens and frame selection.

Skills

Communication

Organizational Skills

Initiative

Attention to Detail

Positivity

Education

Retail Experience

Job description

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40 million people wear spectacles in the UK alone, but the optical industry hasn't changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.

The most important characteristic for anyone joining us is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you're exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).

Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.

The role:

• Delivering exceptional customer experience
• To support dispensing activities
• Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
• Support customers with the best lens and frame selection, delivering perfectly fitting frames
  
  
  

Requirements

Who you are:

• Aligned to and inspire our Company Brand Values
• 1 year retail experience
• You show great initiative, positivity, and patience
• An excellent communicator, both written and verbal
• You thrive in a busy environment, enjoy responsibility and take pride in what you do
• You're highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
• Passionate about sustainability, reducing waste and protecting the environment
• A genuine passion for spectacles, including their design and history
  
  
  

Benefits

Some nice things you'll get

• Complimentary spectacles, eye examinations and generous discounts
• Option to buy and sell holiday
• Paid time away for the important moments in life
• Annual season ticket loan
• Cycle to work scheme
• Life assurance
• Subscription to Champion Health
• Unlimited You Can Now Business Skills Training
  
  

Contract

• Type: Permanent- 40 hours
• Location: Cubitts Edinburgh
• Salary: £12.60 per hour
• Job grade: Associate Lvl 1

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  IT Services and IT Consulting

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