Optical Assistant- Edinburgh

TN United Kingdom; City of Edinburgh; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a forward-thinking company dedicated to revolutionizing the spectacles industry. This role focuses on supporting dispensing activities and providing exceptional customer service. Ideal candidates will have retail experience, a passion for aesthetics, and a commitment to sustainability. Enjoy a vibrant work environment where your contributions help to improve the lives of spectacles wearers. With a strong emphasis on core values, this position offers a unique opportunity to be part of a team that strives for excellence and inclusivity.

Benefits

Complimentary spectacles

Eye examinations

Generous discounts

Option to buy and sell holiday

Paid time off for important life moments

Annual season ticket loan

Cycle to work scheme

Life assurance

Subscription to Champion Health

Unlimited Business Skills Training

Qualifications

• 1 year of retail experience with a passion for spectacles.
• Highly organized with meticulous attention to detail.

Responsibilities

• Support dispensing activities and customer selection of lenses and frames.
• Provide exceptional product knowledge about lenses and frames.

Skills

Retail Experience

Customer Service

Attention to Detail

Organizational Skills

Aesthetic Appreciation

Sustainability Awareness

Job description

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40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose, is to change the spectacles industry for the better and make spectacles great again.

The most important characteristic for anyone joining us is alignment with our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone who takes pride in their work, always doing it properly even when you’re exhausted (Proud). And you will do all of this without ego, staying humble, accessible, and empathetic (For All).

Equally important is building an equitable and diverse workforce with the goal of fostering an inclusive culture with opportunities for all.

The role:

1. To support dispensing activities
2. To have exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
3. Support customers with the best lens and frame selection, delivering perfectly fitting frames

Requirements

Who you are:

1. Aligned to and inspired by our Company Brand Values
2. 1 year retail experience
3. You show great initiative, positivity, and patience
4. You thrive in a busy environment, enjoy responsibility, and take pride in your work
5. You’re highly organized, with meticulous attention to detail and a keen interest in aesthetics
6. Passionate about sustainability, reducing waste, and protecting the environment
7. A genuine passion for spectacles, including their design and history

Some nice things you’ll get:

• Complimentary spectacles, eye examinations, and generous discounts
• Option to buy and sell holiday
• Paid time off for important life moments
• Annual season ticket loan
• Cycle to work scheme
• Life assurance
• Subscription to Champion Health
• Unlimited You Can Now Business Skills Training