Optical Assistant: Customer-First Eye Care Pro

Specsavers; Walton-on-Thames; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Salary up to £28k

Full-time hours

Discounted benefits

Bonus

Job summary

Specsavers Walton on Thames is seeking an Optical Assistant to be the friendly face in-store, delivering excellent customer service and supporting the optical team with dispensing tasks.

You'll bring prior optical experience as an Optical Advisor or Dispensing Assistant, a passion for customer care, and confidence using IT systems. The role offers 37.5 hours per week, with weekend work and a competitive salary up to £28,000 depending on experience.

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Excellent customer service and problem-solving abilities.
• Strong teamwork and initiative.
• Confidence using IT systems.
• Excellent communication and listening skills.
• Willing to receive feedback and develop with guidance.

Responsibilities

• Be the friendly face in store and assist customers.
• Support optical team with dispensing and service.
• Promote Specsavers products and services.
• Create an outstanding store environment for customers and staff.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Listening

Feedback

Growth mindset

Job description

Specsavers Walton on Thames is seeking an Optical Assistant to be the friendly face in-store, delivering excellent customer service and supporting the optical team with dispensing tasks.

You'll bring prior optical experience as an Optical Advisor or Dispensing Assistant, a passion for customer care, and confidence using IT systems. The role offers 37.5 hours per week, with weekend work and a competitive salary up to £28,000 depending on experience.