Optical Assistant

xander.vincere.io; Tandridge; On-site; GBP 26,000 - 30,000; Full time

Job summary

Multi-Practice Independent in Caterham, Surrey is seeking a Dispensing Assistant to support the dispensing team under a Dispensing Optician or Optometrist. You will help ensure accurate dispensing and maintain patient care standards.

The role involves assisting with frame selection, lens recommendations, order monitoring and minor repairs while upholding professional practice and patient experience.

Qualifications

• Previous spectacle dispensing experience is essential.
• Level 3 Optical Assistant Course qualification desired.

Responsibilities

• Provide professional patient care and support the dispensing process under supervision.
• Manage administrative and financial tasks accurately.
• Assist with frame selection and lens recommendations.
• Monitor orders and perform minor frame repairs.
• Ensure quality and comfort of spectacles and maintain a positive patient experience.
• Support colleagues and act as a positive ambassador for the company.

Skills

Dispensing experience

Customer care

Professional conduct

Education

Level 3 Optical Assistant Course qualification

Job description

Dispensing Assistant – Caterham, Surrey

Multi-Practice Independent – £26,000 – £30,000

The Dispensing Assistant plays a crucial role within the dispensing team, operating under the guidance of a qualified Dispensing Optician or Optometrist. They carry out dispensing duties to the highest professional standards while fostering positive relationships with patients and colleagues. Serving as the vital connection between the consulting room and the dispensing process, they help ensure a seamless and professional patient experience.

Responsibilities;

The Dispensing Assistant provides professional, courteous patient care and supports the dispensing process under supervision. Responsibilities include managing administrative and financial tasks accurately, assisting with frame selection and lens recommendations, monitoring orders, performing minor repairs, and ensuring quality and comfort of spectacles. They support colleagues, address patient concerns, maintain a professional practice environment, and act as a positive ambassador for the company.

Experience;

• Previous spectacle dispensing experience is essential.
• Level 3 Optical Assistant Course qualificationdesired.