Optical Assistant

Specsavers; Mumbles; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the optical industry is seeking an Optical Assistant in Mumbles. This role requires a proactive individual with customer service skills and optical experience. You will create a welcoming environment while supporting customers and the team. The position offers competitive pay, training opportunities, and various employee benefits.

Benefits

Auto-enrollment into the pension scheme with employer contribution

Specsavers Perks: discounts and savings portal

WeCare: employee support service

Complimentary Headspace app subscription

Eyecare and hearcare discounts

Additional paid day off on your birthday

Enhanced family leave and sick pay

Qualifications

• Previous experience as an Optical Advisor or Dispensing Assistant preferred.
• Experience in a fast-paced customer service environment is desirable.

Responsibilities

• Create an outstanding store environment for customers and team.
• Use customer service skills to support Specsavers brand.

Skills

Pre-screening

Dispensing

Collections

Repairs and adjustments

Ability to work in a busy environment

Job description

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you’ll use your passion for the Specsavers brand, products, and services alongside your customer service skills to create an outstanding store environment for both our customers and our team.

Our business

Based in Mumbles, with the occasional requirement to work in the Swansea store.

What’s on offer?

As well as support and great training and development opportunities, we offer a range of benefits, including:

• Salary: £10.20-£12.41 per hour (depending on age)
• Working hours: 37.5 hours, weekend work required
• Benefits
• Store environment: Mumbles has a small store with 3 test rooms; Swansea is a larger store with 12 test rooms.
• Auto-enrollment into the pension scheme with employer contribution
• Specsavers Perks: discounts and savings portal
• WeCare: employee support service for you and your family
• Complimentary Headspace app subscription
• Eyecare and hearcare discounts for you and your family
• Additional paid day off on your birthday
• Enhanced family leave and sick pay

What we’re looking for?

If this sounds like you, we require certain skills to start as an Optical Assistant, including:

• Pre-screening
• Dispensing
• Collections
• Repairs and adjustments
• Ability to work in a busy environment

Find out more

If you possess these skills, we encourage you to apply. Additional desirable experience includes:

• Previous experience in a fast-paced customer service environment
• Experience in the optics business
• Basic knowledge of optical terminology