Optical Assistant

Inspired Selections Group; Manchester; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a skilled Optical Assistant to join their friendly and supportive team in Manchester. This role offers a unique opportunity to work in a well-established practice, catering to both NHS and private patients. You will be responsible for dispensing lenses, conducting pre-screening tests, and providing exceptional patient care. The position allows for independence and the chance to manage your own workload while ensuring high standards of customer service. If you are confident, proactive, and passionate about delivering exceptional service, this could be the perfect opportunity for you.

Benefits

23 days holiday plus bank holidays

Birthday off

Supportive team environment

Qualifications

• At least 2 years of experience in an optical practice.
• Confident in managing workload independently.

Responsibilities

• Dispense lenses and provide tailored advice to patients.
• Conduct pre-screening tests and assist with frame selection.

Skills

Optical Dispensing

Interpersonal Skills

Sales Skills

Digital Focimeter Usage

Customer Service

Education

Experience in Optical Practice

Tools

Digital Focimeter

Job description

Job Title: Optical Assistant
Location: Manchester
Salary: Up to £26,800 per annum, depending on experience
Working Hours: Thursday, Friday, Saturday

About the Role:

Join our clients friendly and supportive team as an Optical Assistant. We are looking for an experienced and confident professional who can manage their workload independently while delivering exceptional patient care. This is a fantastic opportunity to work in a well-established practice catering to both NHS and private patients, offering a varied and rewarding role.

Key Responsibilities:

1. Dispense lenses to all levels, providing tailored advice to patients.
2. Conduct pre-screening tests and assist with frame selection.
3. Teach patients about contact lens usage and care.
4. Handle reception duties, including booking appointments and managing patient records.
5. Perform stocktaking and manage cash transactions.
6. Upsell lenses and educate patients on premium options, particularly Zeiss lenses.
7. Ensure high standards of customer service and patient satisfaction.

Who We’re Looking For:

1. At least 2 years of experience in an optical practice.
2. Confident in managing their workload and working independently.
3. Strong interpersonal and sales skills with the ability to upsell effectively.
4. Proficient in digital focimeter usage and comfortable with both NHS and private patients.
5. Highly organised with attention to detail and the ability to handle multiple responsibilities.

What We Offer:

1. Competitive salary of up to £26,800 per annum, pro rata.
2. 23 days holiday plus bank holidays, including your birthday off!
3. Supportive and friendly team environment.
4. Opportunities to manage your own workload and work independently.

To Apply:

Contact Rebecca at 0121 778 6999 or email your CV. We’re excited to hear from candidates who are confident, proactive, and passionate about delivering exceptional service.