Optical Assistant

Bayfields Opticians and Audiologists; London Borough of Redbridge; On-site; GBP 27,000; Full time

Job summary

Join a leading company in eye care as an Optical Assistant. This role involves providing exceptional customer service and assisting clients with their optical needs in a busy practice environment. You'll work closely with a skilled team, gaining expertise and enjoying a supportive workplace with comprehensive benefits.

Benefits

4 weeks holiday plus an additional day for your birthday

Company Pension Scheme

Simply Health Medical Healthcare

Staff discounts on eyewear

Friends and family discounts

Qualifications

• Experience dispensing single focus, multi-focal lenses and contact lenses.
• Strong communication and listening skills.
• Ability to work well in a team.

Responsibilities

• Greet customers and provide excellent service.
• Assist customers in selecting suitable frames and lenses.
• Schedule appointments and manage bookings.

Skills

Customer Service

Communication

IT Skills

Attention to Detail

Education

Previous experience in optical retail

Job description

1 week ago Be among the first 25 applicants

Bayfields Opticians and Audiologists provided pay range

This range is provided by Bayfields Opticians and Audiologists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Bayfields Opticians and Audiologists

Talent Acquisition Specialist at Bayfields Opticians and Audiologists

Optical Assistant

South Woodford (E18 1AN)

Salary up to £27k per annum

We are looking for an experienced Optical Assistant to join our amazing team in South Woodford (E18 1AN) for 5 days / 40 hours per week (Tuesday to Saturday 9am – 5:30pm; Sunday and Monday day off).

When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients which is at the core of what we do. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions.

The Role: At Bayfields, we are passionate about the services we provide our clients so as our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on delivering obsessively great service at every step in the Bayfields client journey.

We need an experienced Optical Assistant as this is a very busy practice with experience of dispensing single focus lenses, multi-focal lenses and contact lenses. We would like somebody with strong IT skills and excellent communication and listening skills with the ability to build strong relationships with your team members, peers, and clients.

Key Responsibilities:

• Greet customers warmly and provide excellent service.

• Assist customers in selecting suitable frames, lenses, and other optical products.

• Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.

• Schedule appointments and manage bookings.

• Maintain product displays and ensure the store is tidy and presentable.

• Handle administrative tasks, including processing payments and orders.

What We’re Looking For:

• Excellent customer service and communication skills.

• A keen interest in eye care and eyewear.

• Strong attention to detail and organizational abilities.

• The ability to work well in a team and independently.

• Previous experience in optical retail.

What We Offer: As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices.

We will provide a wide range of benefits, including:

• The opportunity to work for a 1-Star Best Companies accredited organisation, demonstrating our commitment to truly engaging all our team members

• Closed on a Sunday

• Salary £27k per annum

• 4 weeks holiday plus an additional day’s holiday for your birthday

• Company Pension Scheme.

• Simply Health Medical Healthcare.

• Staff discounts (including an annual £350 voucher to spend on a pair of glasses or sunglasses after your probation).

• Friends and family discounts (eye-tests; glasses; sunglasses & hearing tests).

How to Apply: If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!

Please see our candidate privacy notice here for details on how we use and store your information: https://bit.ly/bayfieldsprivacy

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Health Care Provider

• Industries

  Retail, Hospitals and Health Care, and Public Health

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