Optical Assistant

Bayfields Opticians and Audiologists; Egham; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading company in health care seeks an enthusiastic Optical Assistant for their Egham branch. You will be the first point of contact, providing excellent customer service, assisting with eyewear selection, and managing administrative tasks. This full-time position offers a supportive work environment and opportunities for personal and professional development.

Benefits

Support for personal wellbeing

Professional development opportunities

Hands-on learning in a supportive environment

Qualifications

• Previous experience in optical retail required.
• Strong IT skills and excellent communication necessary.

Responsibilities

• Greet customers warmly and assist with selecting frames and lenses.
• Schedule appointments and manage bookings.
• Maintain product displays and ensure store tidiness.

Skills

Customer Service

Communication

Attention to Detail

Job description

3 weeks ago Be among the first 25 applicants

Bayfields Opticians and Audiologists provided pay range

This range is provided by Bayfields Opticians and Audiologists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Egham, TW20 9HN

Salary up to £25,708.80 per annum (rising to £26,644.80 per annum once you have completed our Front of House Development course)

We are looking for an experienced Optical Assistant to join our amazing team in Egham for 5 days / 39.5 hours per week (Monday to Saturday 9am - 5:30pm).

When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients which is at the core of what we do. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions.

At Bayfields, we are passionate about the services we provide our clients so as our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on delivering obsessively great service at every step in the Bayfields client journey. We need an experienced Optical Assistant with experience of dispensing single focus lenses, multi-focal lenses and contact lenses. We would like somebody with strong IT skills and excellent communication and listening skills with the ability to build strong relationships with your team members, peers, and clients.

Key Responsibilities:

• Greet customers warmly and provide excellent service.
• Assist customers in selecting suitable frames, lenses, and other optical products.
• Experience of dispensing single focus lenses, multi-focal lenses and contact lenses.
• Schedule appointments and manage bookings.
• Maintain product displays and ensure the store is tidy and presentable.
• Handle administrative tasks, including processing payments and orders.
  
  

What We’re Looking For:

• Excellent customer service and communication skills.
• A keen interest in eye care and eyewear.
• Strong attention to detail and organizational abilities.
• The ability to work well in a team and independently.
• Previous experience in optical retail.
  
  

What We Offer:

As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices. You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. It will give you the opportunity to learn in a hands-on environment under the guidance of our experienced managers. Additionally, you will explore the Audiology journey to understand the impact of hearing loss for our clients and the solutions we can offer. You will also spend time at the Zeiss Offices in Birmingham where their expert team will take you through the features and benefits of Zeiss lenses showcasing why they are industry leaders. The final part of your learning journey will take place in a learning practice giving you an opportunity to apply everything you have learned in a safe environment, under the expert guidance of your learning manager.

If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!

Please see our candidate privacy notice here for details on how we use and store your information: https://bit.ly/bayfieldsprivacy

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Retail

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