Operative - Fulfillment - West Bromwich Extra

TN United Kingdom; West Bromwich; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in West Bromwich. This role offers a dynamic work environment where you can make a real impact on customer satisfaction. As part of a diverse and inclusive team, you'll be responsible for ensuring high standards in online order operations, maintaining safety, and providing exceptional service. With ongoing training and support, this position is perfect for those who thrive in a fast-paced setting and are passionate about delivering quality. Enjoy a range of benefits including holiday entitlement, discounts, and a commitment to your professional growth.

Benefits

20 days holiday, rising to 22 days

10% Discount Card

Life assurance

Retirement savings plan

Great colleague discounts

Uniform provided

Qualifications

• Ability to communicate effectively with customers.
• Commitment to high standards and teamwork.

Responsibilities

• Coordinating team and operations for perfect online orders.
• Maintaining cleanliness and safety standards.
• Providing excellent customer service tailored to individual needs.

Skills

Customer Service

Communication

Teamwork

Flexibility

Job description

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EU work permit required:

Yes

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Job Reference:

091bd8aa81a1

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Tesco UK • West Bromwich • Apply by 04-May-2025

About the role

Availability Window

• Sun 00:30 - 09:00
• Mon 00:30 - 09:00
• Tue 00:30 - 09:00
• Fri 00:30 - 09:00
• Sat 00:30 - 09:00

Customers are at the heart of everything we do.

It takes many different people to run a store/centre. This role is for doers, offering variety and daily challenges, making it exciting. As a colleague, you will help serve shoppers better daily and be part of a diverse, inclusive team where everyone is welcome.

Benefits include:

• Holiday starting at 20 days, rising to 22 days after 12 months, plus Bank holidays
• 10% Discount Card, increasing to 15% after every pay period of 4 days
• Life assurance
• Retirement savings plan
• Great colleague discounts and deals
• Uniform provided

We offer ongoing learning, award-winning training, and support through our Employee Assistance Programme and financial wellness partnerships. You can also participate in fundraising activities with our charity partners.

Key responsibilities include:

• Coordinating team and operations for perfect online orders, prioritizing safety, customer service, and quality
• Maintaining cleanliness and safety standards
• Accurately picking products, ensuring high standards and proper stock routines
• Providing excellent customer service tailored to individual needs
• Contributing to a positive, inclusive atmosphere through community and charity events

Additional responsibilities involve:

• Creating a clean and tidy environment
• Ensuring accurate product picking and stock management
• Following pricing and substitution guidelines
• Loading vans accurately and on time
• Helping colleagues and resolving customer queries effectively

About you:

• Ability to communicate effectively with customers
• Commitment to high standards and teamwork
• Flexibility to work during designated hours

Note: Successful applicants will need to provide bank details before starting.

Our vision at Tesco is to be every customer's favorite shopping destination, committed to responsible, sustainable business practices and inclusivity, where everyone feels welcome. We support flexible working to accommodate diverse needs.