Operations Technician - Scaffolding Rigging

NBC Universal; Hemel Hempstead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading media and entertainment company in Hemel Hempstead is seeking a Rigging Operations Technician for hands-on support in film and television production. This entry-level position requires physical fitness and teamwork, focusing on rigging equipment preparation and logistics while working outdoors. The ideal candidate should have strong communication skills and a customer-first mindset. Flexible hours and a driver's license are necessary.

Qualifications

• Ability to perform manual handling and lifting regularly.
• Willingness to learn inventory and rental systems.
• Ability to work flexible hours.

Responsibilities

• Assist with pulling, testing, cleaning, and packing rigging equipment.
• Load and unload trucks requiring manual handling.
• Ensure equipment is returned clean and ready for re-hire.

Skills

Physically fit

Strong work ethic

IT literacy

Excellent time management

Strong communication skills

Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Universal Production Services is seeking a motivated and reliable Rigging Operations Technician to support daily scaffold yard and warehouse operations across our Bovingdon and Elstree (Borehamwood) locations. This is an exciting entry-level opportunity for someone passionate about working in film and television production support, with hands-on involvement in rigging equipment preparation and logistics. You'll work closely with the Rigging Yard Manager and wider team to ensure equipment is safely prepared, delivered, and returned for major productions. This role will require working outdoors in all weather.

Key Responsibilities

• Assist with the pulling, testing, cleaning, and packing of rigging equipment for production rentals.
• Load and unload trucks and containers (manual handling and heavy lifting required).
• Work with the Rigging Yard Manager to prioritise daily tasks and meet dispatch deadlines.
• Process orders using RTPro rental software and maintain accurate stock records.
• Perform goods-in and goods-out checks, highlighting discrepancies and ensuring correct storage.
• Support Coordinators and Account Managers with stock checks, short list updates, and sub-rentals.
• Ensure all equipment returned from productions is cleaned, inspected, and ready for re-hire.
• Maintain a clean, safe, and efficient working environment in the yard and warehouse.
• Complete required paperwork and documentation accurately.
• Communicate with production crew and internal teams professionally and clearly.
• Support ad hoc tasks across the rigging team as needed to ensure workflow continuity.

Qualifications

Experience & Skills

• Physically fit and capable of regular manual handling and lifting.
• Strong work ethic with a willingness to "go the extra mile" and complete tasks thoroughly.
• IT literate with a willingness to learn inventory and rental systems (RTPro experience is a plus).
• Excellent time management, organisation, and multitasking abilities.
• Strong communication and teamwork skills; able to collaborate with both technical and office staff.
• A customer-first mindset with the ability to respond quickly and effectively to urgent needs.
• Interest or background in film/TV production, rigging, or set lighting is an advantage but not essential.
• Ability to remain calm under pressure and work to tight deadlines.
• Willingness to work flexible hours, including early mornings and occasional weekends.
• Must adhere to all health & safety standards and promote a safe work environment.
• Drivers license required.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].