Operations Technician (Electrical, Instrumentation & Cyber)

National Gas; West of England, Gloucester, Worcester, Birmingham; On-site; GBP 45,000 - 53,000; Full time

Benefits offered by this job

Market-leading pension up to 12%

Annual bonus up to 6%

Tusker salary sacrifice car scheme

26 days holiday plus statutory

Life assurance and income protection

Flexible benefits including healthcare

Job summary

National Gas is seeking an Operations Technician to maintain electrical, instrumentation, control, and OT assets across multiple sites in the West Midlands & South West. You will diagnose faults, support PLC/SCADA systems, and help implement cyber security controls while working with contractors and specialist teams.

The role suits hands-on engineers with safe-working practices, problem-solving skills, and the ability to cover multiple locations. A full UK driving licence is required.

Qualifications

• Experience in Electrical Engineering, Instrumentation, Control Systems, Operational Technology, Automation, or Cyber-related environments.
• Strong fault‑finding and diagnostic skills.
• Ability to interpret engineering drawings, schematics, or technical documentation.
• Experience working with industrial equipment, control systems, or operational assets.
• Strong focus on safety, reliability, and engineering standards.
• Full UK driving licence.

Responsibilities

• Maintain electrical, instrumentation, control, and operational technology assets across multiple operational sites.
• Diagnose faults and restore equipment performance to support reliable network operations.
• Support the maintenance and improvement of PLC, SCADA, control, and industrial network systems.
• Carry out inspections, testing, and planned maintenance activities.
• Support the implementation of operational technology and cyber security controls.
• Collaborate with contractors, engineers, and specialist teams to deliver safe and effective solutions.
• Participate in a standby rota following training.

Skills

Electrical Eng

Instrumentation

Control Systems

Operational Tech

Automation

Cybersecurity basics

Fault finding

Education

Electrical/Instrumentation/Engineering qualification

Tools

PLC systems

SCADA systems

Industrial networks

Diagnostics tools

Job description

£44,642 to £52,529 + up to 6% bonus + access to liveried vehicle

• Additional earning potential through overtime and standby

Location: West Midlands & South West

Working pattern: Site-based, 5 days a week

Travel: Regular travel across Bristol, Gloucester, Worcester, and South Birmingham

Location requirement: You’ll need to be based within a reasonable travelling distance of the region to support operational requirements.

About Us

At National Gas, the work we do matters.

As Britain's national gas network, we help keep the lights on, businesses running, and homes warm by maintaining the critical infrastructure that transports gas across Great Britain. While providing the energy security Britain relies on today, we’re also helping transform the network for a clean energy future.

Join us and help secure Britain's energy.

About The Role

Join National Gas as an Operations Technician and help maintain the systems and infrastructure that keep Britain's gas transmission network operating safely and reliably.

We’re looking for people with experience in Electrical, Instrumentation, Control Systems, Operational Technology, or Cyber environments. You’ll support critical operational assets across the network, helping to improve reliability, resolve faults, and protect the systems that underpin our operations.

What you’ll be doing

• Maintain electrical, instrumentation, control, and operational technology assets across multiple operational sites
• Diagnose faults and restore equipment performance to support reliable network operations
• Support the maintenance and improvement of PLC, SCADA, control, and industrial network systems
• Carry out inspections, testing, and planned maintenance activities
• Support the implementation of operational technology and cyber security controls
• Collaborate with contractors, engineers, and specialist teams to deliver safe and effective solutions
• Participate in a standby rota following training

What you’ll bring

This role would suit someone who enjoys hands‑on technical work, solving problems, and working in a field-based operational environment.

Essential

• Experience in Electrical Engineering, Instrumentation, Control Systems, Operational Technology, Automation, or Cyber-related environments
• Strong fault‑finding and diagnostic skills
• Ability to interpret engineering drawings, schematics, or technical documentation
• Experience working with industrial equipment, control systems, or operational assets
• Strong focus on safety, reliability, and engineering standards
• Ability to work independently and manage work across multiple locations
• Full UK driving licence

Desirable

• Experience with PLC, SCADA, instrumentation, industrial control, or network systems
• Knowledge of Operational Technology (OT) or industrial cyber security principles
• Experience working within utilities, manufacturing, process industries, or critical infrastructure
• Electrical, Instrumentation, Engineering, or related technical qualification
• Experience participating in a standby rota

Security clearance

This role is subject to National Security Vetting (NSV). Candidates must be eligible to obtain and maintain Security Clearance (SC) throughout their employment. For further information, visit GOV.UK (UK Security Vetting: Clearance Levels).

What we offer

• Market‑leading double‑match pension (up to 12% company contribution)
• Annual performance bonus up to 6%
• Access to the Tusker salary sacrifice car scheme
• 26 days holiday (plus statutory holidays)
• 10x salary life assurance and income protection
• Flexible benefits including healthcare, dental, and technology options
• Family‑friendly policies, wellbeing support, and professional development opportunities

Inclusive recruitment

We’re building a workforce that reflects the communities we serve, championing diversity, and creating an inclusive workplace where everyone is valued for their unique contribution. We support reasonable adjustments throughout the recruitment process and beyond.

National Gas is a Disability Confident employer and signatory of the Armed Forces Covenant.

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