Operations & Technical Manager

Quay Crew; England; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Operations & Technical Manager to oversee yacht operations and ensure compliance. This role involves managing day-to-day operations, liaising with regulatory bodies, and enhancing client service. The ideal candidate will bring a proactive approach to problem-solving and maintain high standards while collaborating with diverse teams. This is a unique opportunity to blend structure and creativity in a dynamic environment, making impactful contributions to yacht management and operational excellence.

Qualifications

• Minimum 2 years in yacht management or similar operational/technical role.
• Strong knowledge of ISM, ISPS, SOLAS, MARPOL, MLC regulations.

Responsibilities

• Manage day-to-day operations and technical compliance.
• Prepare and manage budgets, reports, and expenditure forecasts.

Skills

Operations Management

Technical Compliance

Problem-Solving

Communication Skills

Organizational Skills

Education

Experience in Yacht Management

Seagoing Experience (Captain/Chief Officer)

Tools

Microsoft Office

Yacht Management Software

Job description

Job Title: Operations & Technical Manager
Location: UK-Based | Hybrid Working Model
Department: Operations

A highly experienced Operations & Technical Manager is sought to oversee a portfolio of yachts, ensuring technical compliance, smooth day-to-day operations, and consistent, high-level client service. This role combines regulatory oversight with practical problem-solving and close collaboration with captains, crew, and owner representatives.

The ideal candidate will be proactive, solutions-focused, and confident managing multiple responsibilities in a fast-paced environment. You’ll act as the primary contact for Owners and play a key role in maintaining vessel standards, driving operational improvements, and enhancing the onboard experience.

Key Responsibilities:

• Manage day-to-day operations and technical compliance (ISM, Mini ISM).

• Liaise with Class, Flag, PSC on compliance issues and defect resolution.

• Provide fleet-wide guidance on new regulations and oversee certification tracking.

• Lead technical response to failures and support maintenance/refit planning.

• Prepare and manage budgets, reports, and expenditure forecasts.

• Support crew management, including payroll, leave tracking, and welfare initiatives.

• Administer insurance renewals and claims.

• Oversee inventories and regular yacht visits.

• Participate in emergency response planning and internal audits.

• Represent the company at industry events and assist with interdepartmental projects.

Qualifications & Experience:

• Minimum 2 years in a yacht management or similar operational/technical role.

• Seagoing experience as Captain orChief Officerpreferred.

• Strong working knowledge of ISM, ISPS, SOLAS, MARPOL, MLC, and related regulations.

• Excellent communication, organisational, and problem-solving skills.

• Proficiency with Microsoft Office and yacht management software.

• Multilingual skills are a bonus but not required.

This is an opportunity to bring both structure and creativity to a high-standard yacht management role within a collaborative and dynamic environment.