Operations Team Specialist - Fixed Income Foreign Exchange Transformation - Director

96 Morgan Stanley UK Ltd; Manchester; On-site; GBP 60,000 - 90,000; Full time

Job summary

Morgan Stanley is seeking a driven professional to join the Fixed Income Foreign Exchange Transformation team. You will deliver strategic change across FX products, collaborating with stakeholders and applying project management techniques to protect revenue and ensure regulatory compliance.

You will work with operations and technology to design, implement platforms, manage global programs, and provide clear status updates to senior leadership while coordinating risk mitigation and delivery

Qualifications

• Strong numerical and analytical skills are prerequisites.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Project management and business analysis experience including SDLC and process mapping.
• Experience with AGILE change approaches.
• Automation tooling experience (PowerBI, Alteryx, AI).
• Strong organizational and time-management skills.
• Demonstrated analytical skills and high attention to detail.
• Desire to learn and advance professionally.

Responsibilities

• Liaise with the day-to-day FX operations team on process improvement and answer ad hoc queries.
• Manage stakeholders and communicate effectively to executives with appropriate level of detail.
• Coordinate complex and high-focus technology changes between global operations, technology developers and business.
• Develop relationships with IT to design, develop and implement platforms delivering solutions to business needs.
• Manage high-focus global projects and assess risks and next steps.
• Own assigned projects or streams and drive changes to timely resolution.
• Provide regular project status updates to stakeholders and senior management; identify and escalate risks.
• Gather, assess and document business requirements; analyze product data and advise on implementation priorities and costs.
• Coordinate sign-off on requirements.

Skills

Strong numerical and analytical skills

Stakeholder management

Executive-level communication

Project management

Business analysis

SDLC

AGILE

Automation tooling

Tools

Microsoft Office: Outlook, Word, Excel, PowerPoint

PowerBI

Alteryx

Job description

Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Division Profile

One of the largest divisions in the Firm, Operations is the first line of defence for Morgan Stanley's financial and reputational well-being and essential in delivering value to our clients. Operations is responsible for correctly settling and recording millions of transactions per day, identifying and mitigating operational risk, developing strong client relationships and partnering with technology to realize the full potential of IT and Automation. Operations has a world-class team of innovative and dedicated professionals, with a unique advantage in the Firm interacting with all parts of the business, front to back. The Operations Senior Management team are passionate about our people development and providing best in class employee opportunities through an inclusive, forward-looking environment defined by open communication, collaboration, learning, and proactive career management.

Team Profile - Fixed Income Foreign Exchange Transformation

The Foreign Exchange Transformation team specifically delivers strategic change across Morgan Stanley Foreign Exchange products. The team collaborates with stakeholders and apply first-class project management techniques with a spirit of continual improvement. The team delivers change to enable and protect business revenue, comply with all applicable laws and regulations, realize cost savings through efficiency and renovation and reduce risk to the franchise. The teams focus on business requirements, process design and optimization, user acceptance testing, and implementation and post implementation risk mitigation and management.

Responsibilities

• Liaising with the team that runs the day-to-day FX operations on process improvement and answering ad hoc queries.
• Strong stakeholder management and communication skills. Must be able to articulate the right level of detail based on the audience, concisely explain complex issues and possess strong written and oral executive-level communications skills.
• Coordinating complex and high focus technology changes between the global operations, technology developers and business.
• Develop strong relationships with IT colleagues to design, develop and implement technology platforms to deliver solutions to these business requirements.
• Manage high focus global projects and help to assess risk and next steps.
• Own the assigned projects or streams, initiate and coordinate the necessary changes until timely resolution.
• Provide regular project status updates to the stakeholders and the senior change management, identify and escalated project risks.
• Collect, assess and document business requirements, complete the necessary analysis of product data, recommend implementation priorities and advise clients on solution alternatives, benefits and costs.
• Coordinate sign off on requirements.

Skills Required

• All degree disciplines considered.
• Strong numerical and analytical skills are a prerequisite.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint.
• Project management and business analysis experience required including, but not limited to, a strong understanding of SDLC, process mapping experience, experience of using the AGILE change approach.
• Automation tooling experience desired e.g. PowerBI, Alteryx, AI etc.
• Strong organizational and time-management skills required.
• Demonstration in their past work and/or academic experience of robust analytical skills and high attention to detail.
• Enthusiasm for learning and a strong desire to advance personal and career development.
• A self-starter with the ability to work on their own initiative as well as work across a global team.
• Exposure to Foreign Exchange is beneficial.
• Strong interpersonal skills with the confidence to deal with senior internal clients.
• Expertise in managing global programs and projects.
• Ability to hold delivery partners in Operations and Technology accountable.

What You Can Expect From Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Certified Persons Regulatory Requirements

If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible Work Statement

Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Equal Opportunity Employer

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo. At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values. Morgan Stanley is dedicated to providing first‑class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions—and in the ability of capital to work for the benefit of all society.