Operations Team Leader – E&M Maintenance Strategy (Flexibly located within Scotland)

Scottish Water; Glasgow; On-site; GBP 41,000 - 52,000; Full time

Job summary

Scottish Water seeks an Operations Team Leader to enhance maintenance strategies across Scotland's operational sites. You will lead a team of Maintenance Technicians, focusing on quality service and regulatory compliance while fostering a safety culture. This full-time position offers competitive salary and benefits, including a company bonus and generous holiday allowance, promoting a balanced work-life environment.

Benefits

38 days of holiday including public holidays

Flexible working policies

Pension Plan

Annual company bonus

Paid time for community volunteering

Qualifications

• Understanding of maintenance strategies and equipment best practices.
• Ability to balance budgets and deliver results.
• Experience in a customer-focused, fast-paced environment.

Responsibilities

• Lead the E&M Maintenance Strategy Team to ensure operational sites run smoothly.
• Champion a proactive safety culture and ensure regulatory compliance.
• Drive improvements and explore business opportunities.

Skills

Leadership

Stakeholder Management

Communication

Problem Solving

Health and Safety

Budget Management

Tools

Office 365

Job description

Together we are Trusted to Serve Scotland.

We’re transforming how we work within E&M and Property Services to create a more dynamic, efficient, and effective service – and this role is right at the heart of it.

It’s your chance to be part of something bigger – shaping the future of our services, leading from the front, and making a real difference every day.

Sound good? We’re looking for an Operations Team Leader – Maintenance Strategy to join the team.

What you'll do

You’ll lead the E&M Maintenance Strategy Team, keeping Scottish Water’s operational sites running smoothly with a top-notch maintenance plan across Scotland covering all maintenance activities managed by E&M and Property Services.

Leading a team of six Maintenance Technicians, you’ll keep everything running smoothly using existing and future maintenance strategies to meet the business needs. Regulatory compliance will be a key focus and through smart, targeted maintenance interventions, you’ll help extend the life of our assets. Working closely with the E&M Planned Delivery Team Leader and our Alliance Partners, you’ll make decisions that get the job done right while balancing quality and financial sustainability.

You’ll be all about making things better – exploring business opportunities, innovation, driving improvements, maintenance best practice and manufacturers recommendations and making sure we’re delivering service excellence every step of the way.

Health, safety, and wellbeing? They’ll be at the heart of everything you do. You’ll champion a proactive safety culture, support investigations, and make sure everyone gets home safely at the end of the day.

What you'll need

With an understanding of maintenance strategies & equipment best practice, you know what it takes to get the job done. And when it comes to balancing budgets and delivering results, your leadership sense is spot on.

You’re confident, decisive, and thrive in a fast-paced, customer-focused environment. Challenges? No problem – you’re tackle them head-on and keep things moving.

Building relationships is one of your strengths. You’re great at managing stakeholders, and communicating clearly with people at all levels, both inside and outside the business. And when things get complicated, you’re a pro at breaking down complex information so it makes sense for everyone.

And as a leader, you know how to bring out the best in your team. Coaching, mentoring, and helping people grow is what you do best, creating an environment where everyone thrives.

With so much of this role being digital-first, you’re right at home using IT tools like Office 365 to keep everything ticking along smoothly. And since you’ll be traveling throughout Scotland, a full driving licence is essential.

Looking out for you

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.

This is a full time (35 hours per week) role, Monday to Friday. But you’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.

For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance.

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

This role will be a Grade 7. If you’re new to Scottish Water, you’ll join us on a starting salary of £41,000. Performance-driven pay progression would then allow you to move through the range to a maximum of £51,970.

Job offers at Scottish Water are conditional. We’ll be able to confirm your start date once you pass our Pre-Employment Screening. This is done for us by a third party. We’ll ask for your permission before we initiate the checks.

If you’re interested in this role – or know someone else who might be, we’ll be accepting applications until midnight on 23rd June 2025.

A few final things worth knowing…

Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out!

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask.

As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months.

Finally (finally!), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted.

We’re here to help. Ask us anything at [e-mail]