Operations Team Leader

Centrica; Liverpool City Region; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading energy company is seeking an Operations Team Lead for their new Energy Management Centre in Liverpool. In this role, you'll manage a Control Room team to optimize the availability and efficiency of energy assets. The ideal candidate will have a relevant engineering degree, 2+ years in operations, and a strong grasp of energy markets and systems management. This role offers a chance to make a significant impact in a company dedicated to sustainability and energy transition.

Benefits

Flexible working options

Support for personal and family needs

Opportunities for professional growth

Qualifications

• 2+ years of operations and engineering experience, ideally in an energy company.
• Knowledge of energy and system service markets.
• Experience managing multiple stakeholders and leading teams.

Responsibilities

• Manage and engage with teams focused on safety and continuous improvement.
• Monitor energy assets to optimize efficiency.
• Develop and promote continuous improvement initiatives.

Skills

Electrical Engineering

SCADA control systems

Data analysis

Stakeholder management

Team leadership

Education

Relevant degree in Electrical, Controls, Process, or Systems Engineering

Tools

OSI PI

Power BI

Excel

Job description

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

We’re the pride of Ireland. Bord Gáis Energy have been powering the nation’s homes and businesses for almost 40 years. But now, we’re so much more than just gas and electric. Through our unique combination of household heroes and energy assets, we’re at the heart of the energy transition in Ireland, strengthening the country’s energy security and helping customers get ready for a net zero future.

About your role:

Bord Gáis Energy are setting up a new Energy Management Centre (EMC) in Ireland, and we’re looking for an Operations Team Lead to join this new team! The EMC manages all energy assets in Ireland, the UK, and Europe, including Gas Peaking Power Plants and Battery Energy Storage System (BESS). There is also the potential to manage multiple other types of energy asset in the future.

As EMC Operations Team Lead, you’ll be responsible for the effective management of all aspects of the Control Room team, and support our goal of maximizing the availability and efficiency of assets under our control. You’ll directly manage a team of Control Room Operators, ensuring compliance with industry regulations, best practice, and contractual obligations, thus playing a key role in limiting our financial exposure related to unplanned outages.

Here’s what you’ll be doing:

• Manage and engage with key teams to support the development of a safety and environmental culture focused on zero harm and continuous improvement, ensuring compliance with Safety, Contractual, REMIT, Permit, and License requirements.
• Monitor energy assets to optimize efficiency in accordance with contractual, licence, and Permit obligations.
• Manage and prioritize incoming event notifications to ensure compliance with relevant requirements.
• Maintain accurate records of all tasks performed and conduct thorough handovers between shift teams to maintain continuity of safe operations and awareness of ongoing work activities.
• Work within a Service Level Agreement (SLA)-driven team environment, preparing reports on asset availability and performance, and adhering to applicable company policies, procedures, and ethics codes.
• Support onboarding of new assets and development of systems and processes.
• Administer and configure notifications and reports, and document incident management and root cause investigation processes to facilitate ongoing learning.
• Recruit, manage, mentor, and train new team members, providing coaching to develop skills and improve work practices.
• Develop and promote continuous improvement initiatives for procedures to maintain team and service efficiency.
• Represent the Control Room to the Asset Operations team and broader business, delivering required reporting to stakeholders.
• Manage third-party relationships to support effective collaboration.
• Implement disaster planning and procedures to ensure business resilience and continuity.

Here's what we’re looking for:

• Relevant degree or significant experience in Electrical, Controls, Process, or Systems Engineering
• 2+ years of operations and engineering experience, ideally in an energy company
• Knowledge of energy and system service markets; understanding asset interactions is a plus
• Experience managing multiple stakeholders and leading teams
• Skilled in operating energy assets and SCADA control systems
• Strong data analysis skills; proficient with OSI PI, Power BI, and Excel
• Ability to source, combine, analyse, and present large datasets
• Familiarity with incident management, root cause investigations, and action tracking is advantageous
• Solid technical understanding of equipment and processes

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

https://www.morethanacareer.energy/bordgais

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.