Operations Support Manager

Impact Food Group; North East; On-site; GBP 30,000; Full time

Job summary

A leading catering company is seeking an experienced Operations Support Manager in the North East region. This role focuses on supporting operations across multiple sites from Middlesbrough to Newcastle while remaining hands-on in the kitchen. The ideal candidate will have a culinary background and extensive experience in multisite management, along with strong communication skills. Competitive salary with opportunities for growth and professional development is offered.

Benefits

Growth opportunities

Career development

Staff discount scheme

Qualifications

• Experience in multisite management, guiding chef managers in operations.
• A chef by trade, willing to work in the kitchen as needed.
• Excellent communication skills from kitchen staff to boardroom.

Responsibilities

• Support the operations manager across the portfolio of sites.
• Manage clients, conduct audits, and assist with HR & recruitment.
• Cook at sites when needed.

Skills

Multisite management

Culinary skills

Communication skills

Organizational skills

Proficient with Office software

Job description

Overview

Welcome to IFG, one of the fastest growing education catering companies in the country. IFG brands include Hutchison, Chapter One, Cucina & Innovate. We are looking for an experienced contract catering Operations Support Manager who still likes to be involved with food. The role covers the Middlesbrough to Newcastle area, with Monday to Friday working days, from 7am to 3pm (40 hours per week).

Working Weeks: 52 weeks per year (20 days paid annual leave plus 8 bank holidays). Pay Details: £30,000 plus mileage.

Responsibilities

• Support the operations manager across a portfolio of sites geographically (Middlesbrough to Newcastle).
• Support sites, manage clients, conduct site audits, and assist with HR & recruitment.
• Cook at sites when needed.
• Provide multisite management support, with a passion for food and service, and craft kitchen skills where required.
• Meet with clients and stakeholders to build effective relationships and drive the shared goal of feeding more students with better food.

Requirements / Qualifications

• Experience in multisite management; comfortable working across multiple sites and guiding chef managers with day-to-day operations while building client relationships.
• A chef by trade, and willing to be in the kitchen when needed.
• Excellent communication skills across all levels, from kitchen staff to boardroom.
• Self-motivated, resilient, highly organized, with strong prioritisation abilities.
• Proficient with Office software; ability to produce spreadsheets and presentations to monitor performance.

What’s in it for me?

Growth opportunities and a career to be proud of. Access to free qualifications and career development opportunities, plus a staff discount scheme at over 850 retailers. There are regular team-based opportunities to win shopping vouchers.

Next steps

If you think you’ve got what it takes and the times suit you, we’d love to hear from you. An interview and kitchen visit will be required for this role.

IFG are committed to safeguarding children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for. We are a committed equal opportunities employer. If you require any assistance for the interview process, please detail this in your application. All information is kept confidential and in compliance with GDPR requirements.