Enable job alerts via email!
Generate a tailored resume in minutes
Land an interview and earn more. Learn more
A leading healthcare organization seeks an Operations Support Manager to deliver high-quality ultrasound services. This leadership role emphasizes managing a clinical support team, ensuring excellence in patient care, and enhancing operational efficiency. Ideal candidates have management experience in healthcare and are passionate about team leadership, aiming for a positive patient experience.
Job summary
As an Operations Support Manager, you will play a pivotal role in delivering a high-quality Ultrasound service to both NHS and private patients. Your focus will be on maintaining safe, effective, and consistent care across your region, contributing to the overall patient experience and commercial success of the business. This is a leadership role where you will manage the day-to-day operational activities of the clinical support team, ensuring the smooth delivery of services while driving a culture of excellence, continuous improvement, and staff engagement. Youll work closely with the Operations Manager, Clinical Leads, and your fellow Operations Support Managers for shared success. The role is predominantly remote, with visits to InHealth sites in London. This role is a 12-month fixed term contract. The closing date for applications is, Friday 25th July, and we plan to hold interviews w.c. 21st July and 28th July.
Main duties of the jobLead and manage the clinical support team, ensuring the delivery of safe, high-quality, patient-focused care Oversee the daily operations of the ultrasound service across your region Plan and manage clinical team rotas, ensuring sufficient resource availability Recruit, onboard, and retain clinical support staff, including leading induction programmes Conduct appraisals and support personal development plans to foster team growth Promote employee engagement through feedback, mentorship, and team-building Monitor and improve performance, sharing insights on patient satisfaction, financials, and KPIs Maintain accurate team records including training, development, and appraisals Handle escalated employee relations issues, supporting with disciplinary and grievance processes Provide hands-on administrative support when necessary Ensure completion of operational audits and month-end procedures Manage stock levels and ensure timely ordering of consumables and supplies Uphold patient dignity and respect cultural and spiritual beliefs at all times Ensure compliance with ISO standards and internal information security policies Report incidents and complaints according to company procedures Champion a clean, safe, and welcoming working environment
About usInHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do,influencing the way we interact with patients, customers, and colleagues.
Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience,maintaining a 97% patient satisfaction rate.
Details Date posted07 July 2025
Pay schemeOther
SalaryDepending on experience
ContractFixed term
Duration12 months
Working patternFull-time
Reference number4112
Job locations91 Waterloo Road
London
Aberdeen
SE18RT
As an Operations Support Manager, you will play a pivotal role in delivering a high-quality Ultrasound service to both NHS and private patients. Your focus will be on maintaining safe, effective, and consistent care across your region, contributing to the overall patient experience and commercial success of the business.
This is a leadership role where you will manage the day-to-day operational activities of the clinical support team, ensuring the smooth delivery of services while driving a culture of excellence, continuous improvement, and staff engagement. Youll work closely with the Operations Manager, Clinical Leads, and your fellow Operations Support Managers for shared success.
The role is predominantly remote, with visits to InHealth sites in London. This role is a 12-month fixed term contract. The closing date for applications is, Friday 25th July, and we plan to hold interviews w.c. 21st July and 28th July.What You Will Do
About You
You are an experienced people manager with a passion for healthcare and team leadership. Your communication style is confident and approachable, and you can effectively motivate and support staff to deliver excellent patient care. You remain calm under pressure and can manage competing priorities while upholding high operational standards.
What people see in you:
You will bring:
As an Operations Support Manager, you will play a pivotal role in delivering a high-quality Ultrasound service to both NHS and private patients. Your focus will be on maintaining safe, effective, and consistent care across your region, contributing to the overall patient experience and commercial success of the business.
This is a leadership role where you will manage the day-to-day operational activities of the clinical support team, ensuring the smooth delivery of services while driving a culture of excellence, continuous improvement, and staff engagement. Youll work closely with the Operations Manager, Clinical Leads, and your fellow Operations Support Managers for shared success.
The role is predominantly remote, with visits to InHealth sites in London. This role is a 12-month fixed term contract. The closing date for applications is, Friday 25th July, and we plan to hold interviews w.c. 21st July and 28th July.What You Will Do
About You
You are an experienced people manager with a passion for healthcare and team leadership. Your communication style is confident and approachable, and you can effectively motivate and support staff to deliver excellent patient care. You remain calm under pressure and can manage competing priorities while upholding high operational standards.
What people see in you:
You will bring:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer nameInHealth Group
Address91 Waterloo Road
London
Aberdeen
SE18RT
https://www.inhealthgroup.com/ (Opens in a new tab)
Employer details Employer nameInHealth Group
Address91 Waterloo Road
London
Aberdeen
SE18RT