Operations Support Manager

Impact Food Group; Cambridgeshire and Peterborough; On-site; GBP 38,000; Full time

Job summary

A food service company is looking for an experienced Operations Support Manager in Cambridgeshire to oversee multiple sites. Responsibilities include team management, client relationship building, and ensuring excellent food service. Ideal candidates will have prior site management experience and a background in cooking. Benefits include a salary of £38,000 plus a car allowance and a bonus scheme.

Benefits

Bonus potential

Free meals on shift

Access to qualifications and career development

Staff discount scheme

Monthly team rewards

Qualifications

• Experience managing multiple sites and guiding chef managers.
• Willingness to contribute in the kitchen when necessary.
• Strong ability to communicate across all levels.

Responsibilities

• Manage, inspire, and engage teams across multiple sites.
• Track and manage profit contributions from school restaurants.
• Collaborate with chef managers on daily operations.

Skills

Team management

Relationship building

Organizational skills

Cooking skills

Proficiency in Office suite

Job description

Overview

Due to continued business growth an exciting opportunity has arisen for experienced Operations Support Managers to join our team. Geographically, you will support the operations manager across their portfolio of sites.

Responsibilities

• Manage, inspire, and engage the teams across the portfolio of sites.
• Understand, track, and manage the schools' restaurant profit contribution to the business, with attention to our food and service offering and client expectations.
• Meet with clients and stakeholders to build effective relationships, gain trust, and drive the shared goal of feeding more students with better food.
• Collaborate with chef managers to oversee day-to-day site operations and build excellent client relationships.
• Be prepared to contribute in the kitchen when needed and maintain hands-on involvement where appropriate.
• Communicate effectively across all levels, from the kitchen to the board room.
• Demonstrate self-motivation, resilience, and strong organisational skills with the ability to prioritise effectively.

Qualifications and Experience

• Experience managing at least 4 sites, guiding chef managers in day-to-day operations and client relationship management.
• A chef by trade, and willing to be in the kitchen when required.
• Comfortable conversing at all levels, from the kitchen to the board room.
• Proficient with Office suite; capable of producing spreadsheets and presentations to demonstrate performance.

Contract Details

Working Weeks: 52 weeks per year (25 days paid annual leave plus bank holidays).

Pay: £38,000 per year plus car allowance of £3,840 per year (paid monthly).

Benefits

• Bonus potential of up to 10% (Discretionary) of salary based on performance.
• Free meals on shift, uniform, pension, and other great company benefits.
• Access to numerous qualifications and career development opportunities.
• Staff discount scheme at over 850 retailers.
• Monthly opportunities for best teams to win shopping vouchers.