Operations Support Executive

The C P D Certification Service; Warrington; Remote; GBP 31,000 - 33,000; Full time

Job summary

A membership-based organisation is seeking an Operations Support Executive/Assessor to manage submissions and certify training materials. This fully home-based position offers a starting salary of £31,000, increasing to £33,000 post-probation. Strong English skills and attention to detail are essential for success in this role. Candidates must provide a suitable workspace and dependable internet access.

Benefits

Full IT equipment provided

Flexible working hours after probation

Training opportunities

Qualifications

• Possess a ruthless attention to detail in administrative tasks.
• Proven ability to build member relations and work independently.
• Must complete an English grammar test after the interview.

Responsibilities

• Handle member submissions and manage the certification processes.
• Train as an assessor for CPD submissions after probation.
• Cope with a demanding administrative burden.

Skills

Attention to detail

Excellent English language skills

Experience in an educational or training environment

Familiarity with Microsoft Office

Education

Educated to tertiary level

Job description

Overview

Operations Support Executive/Assessor: The CPD Certification Service

The CPD Certification Service is a membership-based organisation that helps over 6,500 organisations produce world class training and information-based material. We have been doing this for over 25 years. Continuing Professional Development, or CPD, defines how we improve our skills and competences throughout our working life. Our Operations Team assess material submitted by members and certify it, provided it is good enough. Member organisations include The Commonwealth Parliamentary Association Headquarters Secretariat (based in The Houses of Parliament), The Welsh Senedd, The World Health Organization, St Johns Ambulance, The House of Commons and many others. This year we will assess and certify over 50,000 pieces of CPD material.

We all work from home and our growth means we wish to recruit at least one home-based full-time staff member to our team of 23. The annual starting salary is £31,000, rising to £33,000 after a six-month probationary period. Initial working hours are 09:00 to 17:00 with flexible working after probation.

Responsibilities

Most of your time will be undertaking “case management”. This involves handling member submissions and supervising our processes through to certification. You must be able to cope with a demanding administrative burden, possess a ruthless attention to detail, build member relations and work independently. After completing the probationary period, you will train as an assessor to determine if the CPD submissions you review are suitable for certification. Topics we see cover a wide range from cupcake making, trapeze artistry, remediating mould damage, carbon footprint calculation, the menopause, biosecurity, safeguarding, NATO battlefield injury treatment and more.

Qualifications and Requirements

To be the right person you must be educated to tertiary level, possibly have experience in an educational or training environment, possess excellent English language skills and be familiar with Microsoft Office products. Immediately after interview, you will be asked to take a simple English grammar test.

As the role is fully home based there are two major things you will need to prove before we can make an offer. They are that:

• You have a suitable working location that is not a shared room, kitchen table, or similar non-secure space.
• You have broadband with a minimum 40MB download speed.

We provide all the IT equipment you will need and ensure you have a correct DSE compliant environment to start work.

How to apply

Before interview, please read about CPD on our website. To apply, please:

• Send a covering note explaining what you can do for us based on your understanding of what we do.
• Tell us about your proposed home workspace.
• Attach a full CV, with a contact number.

Send via email by clicking "Fast Apply".

Equal opportunities

We are an equal opportunities employer and everyone who applies will be treated with courtesy and informed where they stand in the process. We always take up references.