Operations Support Administrator - Renewable Energy

Prosper Recruitment; United Kingdom; On-site; GBP 25,000 - 28,000; Full time

Job summary

A renewable energy services provider in the UK seeks an Operations Support Administrator. The successful candidate will assist in scheduling installations and liaising with third parties to ensure operational efficiency. They must be highly organized, possess excellent communication skills, and have a solid background in administration. This role offers a salary range of £25,000 - £28,000 per annum.

Qualifications

• Previous admin/ops experience in a fast-paced environment.
• Proficient in Microsoft Office.
• Ability to manage tasks under pressure.

Responsibilities

• Schedule installations and remedial works.
• Liaise with third parties for scaffolding and deliveries.
• Handle inbound customer and installer calls and emails.

Skills

Excellent communication and organisational skills

Proficient with Microsoft Office (Excel & Word)

Ability to manage tasks under pressure

Resilient when handling complaints

Education

GCSEs A -C in English and Maths

Job description

Operations Support Administrator - Renewable Energy

Salary: 25,000 - 28,000 per annum

Doncaster

Prosper Recruitment are working in partnership with a group of companies providing energy related services to individuals and business, they work to install renewable energy solutions, facilitate access to ECO funding for low-income households, support local and national contractors, and reduce the nation's carbon footprint!

Due to increased workload they are looking for a highly organised, proactive and detail-driven Operations Support Administrator to join their growing operational team. The role is key to supporting the smooth delivery of installation projects and maintaining a high standard of customer service and operational efficiency.

Key Responsibilities:

• Schedule installations and remedial works.
• Optimise installer diaries to maximise productivity.
• Provide real-time support to field staff and installers.
• Liaise with third parties for scaffolding, deliveries, and collections.
• Handle inbound customer and installer calls, emails, and aftercare.
• Maintain internal systems and ensure compliance documentation is up to date.
• Process pre/post-installation payments and manage outstanding balances.
• Support reporting and general operational planning across the department.

Essential Requirements:

• Previous admin/ops experience in a fast-paced environment.
• Excellent communication and organisational skills.
• Proficient with Microsoft Office (Excel & Word in particular).
• Ability to manage tasks under pressure and meet deadlines.
• Resilient when handling complaints or difficult situations.
• GCSEs A -C (or equivalent) in English and Maths.

Desirable:

• Experience in renewables, electrical, or construction sectors.
• Background in a call centre or customer support setting.
• Understanding of domestic electrical systems.
• Experience overseeing projects or task ownership from start to finish.

INDAF