Operations Support Administrator – Vehicle Solutions

Recruitment Avenue; London; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking an Operations Support Administrator to join their dynamic team. In this role, you will provide vital support to the Head of Ops by managing customer contracts and handling various administrative tasks within the vehicle finance and rental sector. Your responsibilities will include updating customer agreements, managing emails, and assisting with fleet safety reporting. This is a fantastic opportunity to grow within a forward-thinking company focused on providing flexible vehicle solutions, especially for electric vehicles. If you thrive in a fast-paced environment and enjoy contributing to a team, this position is perfect for you.

Qualifications

• Strong communication skills needed for internal and external stakeholder interaction.
• Proficiency in MS Office and a good level of MS Excel required.

Responsibilities

• Manage emails and administration duties for fleet insurance and vehicle records.
• Generate reports and assist with project administration for the Operations Manager.

Skills

Hard Working

Good communication skills

MS Office applications

MS Excel

Attention to detail

Time management

Multi-tasking

Ability to work under pressure

Tools

Fleet management system

Fleet Telematics system

Job description

Job Title – Operations Support Administrator – Vehicle Solutions

Job Location – London

Salary – £25k

In the role of Operations Support Administrator, you will support the Head of Ops by generating customer contracts for all product types in the rental/loan management systems as part of the customer sign up process.

In the role you will be writing new contracts for renewing rental customers and updating live customer agreements to cater for contract reschedules, returns or amendments.

You will also be applying charges to agreements.

Our client is a vehicle finance and rental company providing flexible vehicle solutions for ride hailing drivers, focused on electric vehicles.

Key Responsibilities:

• Managing emails received into the administration inbox.
• Administration duties around the fleet insurance policy – involving logging, management and reporting of FNOLs.
• Updating details and vehicle records in the fleet management system.
• Administration duties within the Fleet Telematics system.
• Assisting your line manager with Fleet Safety reporting.
• Generating and distributing reports to management and the wider business.
• Assisting with our insurance float reconciliation and claims reporting.
• Supporting the Operations Manager with project administration and admin duties within the operating systems

Skills Required:

• Hard Working
• A friendly personality
• Good communication skills via email, phone, text, etc. as the role requires dealing with internal and external stakeholders
• Experience in using MS office applications.
• A good level of knowledge on MS Excel is required.
• Strong attention to detail as you will be generating customer loan agreements and management reporting
• Enjoy contributing to the team and growing with the company
• Good time management and multi-tasking skills.
• Happy to work under pressure, as a growing business they often have a lot going on.