Operations Supervisor - Oxford

Sephora; Oxford; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

SEPHORA University

Allowance for role and location

Competitive pay reviews

Performance-based commission

Employee discount

Birthday day off

Perks & wellbeing platform

Generous holiday allowance

Résumé du poste

SEPHORA UK in Oxford is seeking an Operations Supervisor to lead stock operations, coach Beauty Advisors, and ensure precise inventory flow. You will drive loss prevention, optimize stockroom layout, and support peak period replenishment with data‑driven planning.

Ideal candidates bring proven retail leadership, strong coaching skills, and experience with stock management systems to deliver exceptional store performance and customer experience.

Qualifications

• Proven retail leadership experience with deep stock management knowledge and operational expertise.
• Strong coaching ability to develop individuals and teams.
• Experience using stock management systems and related technology.
• Analytical mindset to drive improvements and support targets.

Responsabilités

• Supervise, train and coach on stock organisation and inventory control.
• Set clear goals and development plans for team members.
• Foster a collaborative, high‑standard team culture.
• Assist with Employee Relations, including attendance and performance.
• Oversee stock control, deliveries, audits and replenishment.
• Maintain safe, compliant stockroom and store environments.

Connaissances

Retail leadership

Coaching

Stock management

Analytical skills

Communication

ER management

Loss prevention

Outils

Stock management software

Analytics tools

Description du poste

Date: Oct 19, 2026 Location:

Oxford, GB

At SEPHORA UK, beauty isnt just what we sell - its who we are. Its the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, weve always pushed boundaries through creativity, innovation, and inclusivity.

Today, with nearly 500 iconic brands and our own SEPHORA Collection, were redefining the future of prestige beauty as we continue our bold expansion across the UK. If youre ready to bring passion, energy, and a love for immersive retail experiences to one of the worlds most dynamic beauty markets, this is your moment to shape what comes next.

The Opportunity

As an Operations Supervisor at SEPHORA UK, youll play a vital role in shaping the operational heartbeat of your store. From day one, youll bring SEPHORAs bold, inclusive and operationally excellent spirit to life - ensuring our stockroom functions seamlessly, our shelves are always ready for our customers, and our team is confident, capable and set up for success.

Youll lead all aspects of stock operations with precision, developing Beauty Advisors in stockrelated processes and championing best practices that unlock efficiency, accuracy and exceptional store performance. With your strong leadership, passion for organisation and ability to coach others, youll drive high standards across inventory management, loss prevention and operational flow.

If you thrive in a fastpaced retail environment, love building confident teams, and take pride in elevating operational excellence, this is your moment to help define how your store operates.

What youll be doing

• Supervising, training and coaching Beauty Advisors on stock organisation, safety processes and inventory management to build efficiency and confidence.
• Setting clear goals through performance checkins and personalised development plans to support continuous growth.
• Creating a collaborative, positive team culture that champions teamwork, innovation and high standards.
• Supporting leadership with Employee Relations processes, including attendance, performance and followup actions.
• Overseeing accurate stock control - monitoring inventory levels, organisation systems and replenishment to keep the sales floor fully stocked.
• Receiving, inspecting and processing deliveries to ensure accuracy, quality and timely availability of product.
• Leading lossprevention processes through regular stock audits and proactive issue resolution.
• Optimising stockroom layout, flow and procedures to enhance operational efficiency and minimise disruption.
• Partnering with store teams to meet customer demand through fast, accurate replenishment during peak periods.
• Use analytics across sales and service to inform future planning and optimise both experience and business outcomes.
• Maintaining organised, safe and compliant stockroom and store environments aligned to SEPHORA standards.
• Assisting customers with product queries where needed, offering recommendations that support an elevated service experience.
• Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable).

What youll bring

• Proven retail leadership experience with deep stock management knowledge and operational expertise.
• Strong coaching ability and experience developing individuals and teams.
• Confidence using stock management systems and technology to support operations.
• Analytical skills to assess performance, drive improvements and support commercial targets.
• Excellent communication and interpersonal skills, with the ability to motivate and influence diverse teams.
• Experience managing ER matters such as attendance and performance.
• Outstanding organisational skills and attention to detail in a fastpaced environment.
• Understanding of loss prevention, safety protocols and inventory accuracy.
• Flexibility to work evenings, weekends and peak trading periods as needed.

Beautiful Benefits at SEPHORA UK

When you join SEPHORA, youre joining a team that we truly value - and our benefits reflect that. Heres what you can look forward to:

• SEPHORA University - receive industryleading product, customer care and development training to help you grow your skills and your career.
• Allowances tailored to your role and location - including shoes, lunch and more.
• Competitive pay that grows with you - including annual salary reviews based on your performance and our company results.
• Performancebased commission tied to collective store success.
• A generous employee discount across the worlds best beauty brands.
• A paid day off on your birthday - because you deserve to celebrate!
• Access to a perks and wellbeing platform offering discounts, wellness support, and more.
• Generous holiday allowance, plus the option to buy extra days.
• And more!

SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

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