Operations Supervisor , Amazon Logistics

Amazon; Sheffield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in logistics seeks an Operations Supervisor to drive innovation within its transportation networks in Sheffield. This role requires an experienced leader to manage team performance, ensure adherence to safety protocols, and contribute to the overall efficiency of logistics operations. Ideal candidates will have a strong background in warehouse operations, team management, and process improvement, and will be committed to fostering a productive and safety-focused environment.

Qualifications

• Experience in warehouse operations and logistics required.
• Ability to work flexible hours including weekends and holidays.
• Physical capability to lift and perform various tasks.

Responsibilities

• Foster health and safety culture among team members.
• Assist in management of departmental tasks and productivity.
• Support onboarding and training of new associates.

Skills

Warehouse operations

Team management

Process improvement

Performance metrics

Microsoft Office proficiency

Job description

Operations Supervisor, Amazon Logistics

Amazon Logistics is seeking an Operations Supervisor to collaborate with the Operations Shift Manager and Delivery Station Manager in driving innovation and ensuring effective execution within transportation networks. This role requires a proactive leader capable of inspiring a team to achieve performance goals and productivity standards that align with company objectives. The ideal candidate will also be responsible for monitoring team attendance and workflow, working closely with the Operations Shift Manager and Delivery Station Manager to identify and resolve any issues that may arise.

Amazon Operations and Distribution operates 24/7, and shifts may change based on business needs.

Key job responsibilities

1. Contribute to fostering a strong health and safety culture by ensuring adherence to relevant laws and internal policies.
2. Assist in the daily oversight and management of departmental tasks.
3. Conduct staff debriefs, ensuring all paperwork is accurately and thoroughly completed.
4. Perform duties in line with Standard Operating Procedures (SOPs).
5. Allocate tasks to staff as needed to maintain workflow and meet daily performance targets.
6. Ensure adequate staffing levels, including managing call outs for training, addressing absences, overseeing performance, providing coaching, and monitoring department productivity.
7. Support onboarding and training of new associates to ensure they possess the necessary knowledge to perform required tasks.
8. Collaborate with the Operations Shift Manager and Delivery Station Manager in tracking, analyzing, and reporting Exchange Point metrics.
9. Support the Managers in identifying factors affecting Exchange Point objectives.
10. Monitor and report associate hours and schedules.
11. Address and resolve process-related issues within the area.
12. Ensure timely and accurate reporting of equipment defects.

Minimum requirements

• Experience in warehouse operations and logistics.
• Ability to work flexible schedules, including weekends, nights, and holidays.
• Physical ability to lift up to 20kg, stand/walk during shifts up to 10 hours, and frequently push, pull, squat, bend, and reach.
• Experience managing teams.
• Experience with planning, performance metrics, and process improvement.
• Proficiency in Microsoft Office, especially Excel and Outlook.

In acknowledgment of country: Amazon recognizes the Traditional Custodians of land throughout Australia and pays respect to their elders past and present.

Amazon is an equal opportunity employer and values diversity. If you require workplace accommodations during the application process, please visit this link.