Operations Supervisor

Streamline Search; Weston-super-Mare; On-site; GBP 32,400 - 39,600; Full time

Benefits offered by this job

Company pension

Life assurance

28 days holiday including bank holiday

Employee discount

Free or subsidised travel

On-site parking

Job summary

Streamline Search is seeking an Operations Supervisor in Weston-super-Mare to oversee day-to-day transport operations on a full-time basis. The role focuses on keeping services safe and efficient, supporting drivers, coordinating resources and responding to busy transport demands.

The ideal candidate will have experience in transport operations, strong organisational and communication skills, good IT proficiency with Office or Google Workspace, and a full UK driving license.

Qualifications

• Previous experience within transport operations or a fast-paced operational environment.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication skills and a proactive, solutions-focused approach.
• Good IT skills, including Microsoft Office and/or Google Workspace.
• Strong attention to detail and accurate record-keeping.
• Good geographical knowledge.
• Full UK Category B driving licence.

Responsibilities

• Support the daily operation of transport services, ensuring services are delivered safely and efficiently.
• Coordinate drivers, vehicle movements and resources to maintain service continuity.
• Monitor live issues including delays and breakdowns, responding promptly to minimise disruption.
• Maintain accurate records of driver hours, attendance, mileage and compliance documentation.
• Investigate incidents, prepare reports and elevate safety concerns where required.
• Liaise with drivers, customers, contractors and teams to provide operational support as needed.
• Supervise the cleaning team and maintain day‑to‑day operational standards.
• Participate in the out‑of‑hours on‑call rota to provide operational support when required.

Skills

Organisation & planning

Communication skills

Problem solving

Attention to detail

Time management

Geographical knowledge

Tools

Microsoft Office / Google Workspace

Job description

Operations Supervisor Required - Weston-super-Mare - Full Time

Salary: From £36,000

Hours: Monday to Friday on a rotating shift pattern (6:00am-2:00pm / 1:00pm-9:00pm)

Our client is a well‑established passenger transport operator, providing safe, reliable and professional transport services across the South West.

On behalf of our client, we are looking to recruit an Operations Supervisor to support the day‑to‑day running of transport operations. This is a varied, hands‑on position where you'll play a key role in ensuring services run safely and efficiently while supporting drivers, coordinating operational activity and responding to the demands of a busy transport environment.

Responsibilities

• Support the daily operation of transport services, ensuring services are delivered safely and efficiently
• Coordinate drivers, vehicle movements and operational resources to maintain service continuity
• Monitor live operational issues including delays, road disruptions, breakdowns and vehicle changeovers, responding promptly to minimise disruption
• Maintain accurate operational records, including driver hours, attendance, mileage and compliance documentation
• Investigate incidents, prepare reports and elevate operational or safety concerns where required
• Liaise with drivers, customers, contractors and internal teams, providing operational and administrative support as needed
• Supervise the cleaning team and maintain day‑to‑day operational standards
• Participate in the out‑of‑hours on‑call rota to provide operational support when required

Requirements

• Previous experience within transport operations or a fast‑paced operational environment
• Strong organisational skills with the ability to manage multiple priorities
• Excellent communication skills and a proactive, solutions‑focused approach
• Good IT skills, including Microsoft Office and/or Google Workspace
• Strong attention to detail and accurate record‑keeping
• Good geographical knowledge
• Full UK Category B driving licence

Desirable

• Previous supervisory experience
• Knowledge of driver hours, transport scheduling or compliance
• Experience investigating operational incidents

Package

• Company pension and Life assurance
• 28 days holiday including bank holidays
• Employee discount
• Free or subsidised travel
• On‑site parking

This is an excellent opportunity to join a respected and growing transport operator, offering a varied role where you'll have a direct impact on the day‑to‑day success of the operation while developing your career within a supportive team.