Operations Supervisor

Brambles; South Ockendon; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Annual bonus (Typically 5% of base)

Private healthcare

Share scheme

Flexible benefits package

25 days holiday

Enhanced pension

Life Assurance

Employee Assistance Programme

Job summary

Brambles, operator of CHEP South Ockendon, seeks an experienced Operations Supervisor to lead a team on a hands-on, shop-floor basis across production and yard operations. You will drive safety, quality and efficiency, guiding a team of around 15 colleagues to meet daily targets and improve performance on rotating shifts.

You will mentor frontline staff, perform safety audits, and collaborate with engineering and site support to minimise downtime while maintaining high standards of workplace

Qualifications

• Experience leading teams in manufacturing, production, logistics or warehouse environments.
• Strong people management and communication skills.
• Good understanding of Health & Safety requirements and safe systems of work.
• Experience working to operational KPIs and production targets.
• Ability to coach, motivate and support frontline teams.
• Strong problem-solving skills and ability to make decisions quickly.
• Experience conducting audits, inspections or compliance checks.
• Hands-on leadership style with a visible shop floor presence.
• Flexibility to support multiple operational areas including production and yard operations.

Responsibilities

• Supervise day-to-day production and yard operations to ensure a safe, compliant and efficient working environment.
• Lead, motivate and support a team of operational colleagues.
• Monitor progress against production plans and address issues affecting performance.
• Carry out regular safety audits, shift checks and operational inspections.
• Ensure Health & Safety standards are maintained and promote a zero-harm culture.
• Support quality standards by ensuring correct operating procedures are followed.
• Work closely with engineering, operations and site support teams to resolve issues and minimise downtime.
• Support absence management, return-to-work discussions and other first-line people management activities.
• Ensure colleagues have the tools, equipment and resources needed to perform their roles effectively.
• Maintain accurate operational records and support continuous improvement initiatives.

Skills

Leadership

People management

Health & Safety

KPIs & targets

Coaching

Problem solving

Audits & compliance

Shop floor presence

Flexibility

Job description

Description

Key Responsibilities May Include:

• Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.
• Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.
• Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.
• Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.
• Act as the subject matter expert for specialized areas, such as forklift operations, pallet sorting, or repair lines, providing expertise and ensuring best practices are followed.
• Fulfill assigned production duties, ensuring quality and efficiency in line with plant performance goals.

Operations Supervisor

Location: CHEP South Ockendon (RM15)

Type: Full Time, Permanent
Shift Pattern: Rotating 2-shift pattern (6am-2pm / 2pm-10pm)

Lead from the front and help keep our operation running safely, efficiently and effectively.

CHEP is looking for an experienced Operations Supervisor to join our South Ockendon site. This is a hands-on leadership role where you'll take responsibility for the day-to-day supervision of production and yard operations, ensuring safety, quality and operational targets are achieved every shift.

You'll lead a team of approximately 15 colleagues, spending the majority of your time on the shop floor supporting your team, monitoring performance, resolving operational issues and ensuring the operation runs smoothly. The role also provides valuable exposure across both production and logistics activities, helping you develop a broad operational skillset.

If you're a Supervisor, Team Leader or aspiring people manager with experience in manufacturing, production, warehousing or logistics, we'd love to hear from you.

What We're Looking For

• Experience leading teams within a manufacturing, production, logistics or warehouse environment.
• Strong people management and communication skills.
• Good understanding of Health & Safety requirements and safe systems of work.
• Experience working to operational KPIs and production targets.
• Ability to coach, motivate and support frontline teams.
• Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
• Experience conducting audits, inspections or compliance checks.
• A hands-on leadership style with a visible presence on the shop floor.
• Flexibility to support multiple operational areas including production and yard operations.

Key Responsibilities

• Supervise day-to-day production and yard operations to ensure a safe, compliant and efficient working environment.
• Lead, motivate and support a team of operational colleagues.
• Monitor progress against production plans and take action to address any issues affecting performance.
• Carry out regular safety audits, shift checks and operational inspections.
• Ensure Health & Safety standards are maintained and promote a zero-harm culture.
• Support quality standards by ensuring correct operating procedures are followed at all times.
• Work closely with engineering, operations and site support teams to resolve issues and minimise downtime.
• Support absence management, return-to-work discussions and other first-line people management activities.
• Ensure colleagues have the tools, equipment and resources needed to perform their roles effectively.
• Maintain accurate operational records and support continuous improvement initiatives.

Why Join CHEP?

• Join a global leader in supply chain solutions.
• Varied role across both production and logistics operations.
• Opportunity to develop your leadership skills within a supportive environment.
• Clear progression opportunities into more senior operational leadership roles.
• Ongoing investment in people, processes and site improvements.

What's In It For You?

• Competitive salary.
• Annual bonus opportunity (Typically 5% of your base salary)
• Private healthcare.
• Share scheme.
• Flexible benefits package.
• 25 days holiday plus the option to buy and sell additional leave.
• Enhanced pension scheme.
• Life Assurance and Employee Assistance Programme.

Remote Type

Not Remote

Skills to succeed in the role

Adaptabilité, Bref, Capacité à assumer la responsabilité, Communication écrite, Connaissances en informatique, Empathie, Expérimentation, Mathematic Literacy, Savoir-faire en matière de données, Travail d'équipe, Understand Customers

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.