Operations Supervisor

Pertemps Scotland; Kilmarnock; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading service company in Kilmarnock is seeking an experienced Operations Supervisor to manage the busy Service Centre. The role requires strong leadership skills, a commitment to customer service, and knowledge of Health & Safety practices. The ideal candidate will have supervisory experience and excellent communication skills. This position offers a competitive salary of £30,000 - £35,000 with a permanent contract.

Qualifications

• Previous supervisory experience, ideally within hire or a fast-paced industry.
• Strong communication and organisational skills.
• IT literate with knowledge of Microsoft Office.
• Practical knowledge of Health & Safety at work.
• Self-motivated with the drive to succeed.
• Full UK driving licence required.

Responsibilities

• Support in the day-to-day management of the Service Centre team.
• Ensure compliance with all contract administration procedures.
• Coach, motivate and develop your team.
• Oversee Health & Safety practices.
• Maintain high standards of customer care and product quality.
• Deputise for the Service Centre Manager in their absence.

Skills

Previous supervisory experience

Strong communication skills

Organisational skills

Microsoft Office knowledge

Practical knowledge of Health & Safety

Self-motivated

Full UK driving licence

Job description

Overview

Role: Operations Supervisor
Start Date: ASAP
Contract Type: Permanent
Location: Kilmarnock
Hours: 42 per week, Monday-Friday, 7:30am-5:00pm
Salary: £30,000 - £35,000 (DOE)

We are looking for a proactive and motivated Operations Supervisor to support the running of our client’s busy Service Centre in Kilmarnock. This is a fantastic opportunity for someone with strong leadership skills who thrives in a fast-paced environment and is committed to delivering outstanding customer service.

Key Responsibilities

• Support in the day-to-day management of the Service Centre team, ensuring performance is maximised in line with company policies.
• Ensure compliance with all contract administration procedures.
• Coach, motivate and develop your team to achieve excellence.
• Oversee Health & Safety practices, ensuring all processes and activities meet regulations.
• Maintain the highest standards of customer care, service, and product quality.
• Deputise for the Service Centre Manager in their absence.

Skills & Experience

• Previous supervisory experience, ideally within hire or a fast-paced industry (desirable but not essential).
• Strong communication and organisational skills.
• IT literate, with good knowledge of Microsoft Office.
• Practical knowledge of Health & Safety at work.
• Self-motivated with the drive to succeed and maintain high standards.
• Full UK driving licence required.

Interested? Apply now to take the next step in your career as a Operations Supervisor.