Operations Supervisor

FedEx Group; Holybourne; On-site; Full time

Job summary

FedEx Group is seeking an Operations Supervisor to lead a team in a busy freight processing environment. This role requires effective team management, strong communication skills, and a customer-focused attitude, alongside the opportunity for extensive training and career development.

Benefits

Attractive compensation package

Training and on-the-job learning

Tuition Assistance Program

Employee Assistance Program

Employee reduced-rate shipping

Great career opportunities

Qualifications

• Experience managing a shift in a freight processing environment (desirable)
• Attention to detail in time management

Responsibilities

• Supervise a team of operatives and drivers
• Motivate team members and ensure fair treatment
• Plan and achieve service level targets
• Educate team on business goals and objectives
• Ensure compliance with safe working practices

Skills

Effective time management

Customer focus

Good communication

Energetic attitude

Job description

We have an exciting opportunity for you to join our team as an Operations Supervisor.

Who we are:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. With 530,000 team members, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

Working hours:

40 per week

Shift Schedule:

Monday 02:30-11:00, Tuesday-Friday 04:00-12:30 (30 min unpaid break)

Salary:

£15.86 per hour. Premium paid for hours worked between 7pm - 10pm, and 10pm - 6am.

What you will be doing:

• Supervising a team of operatives and drivers
• Motivating and treating all team members fairly and consistently
• Planning and taking action to achieve service level targets
• Educating your team on business goals and service objectives
• Ensuring your team follows safe, secure, and operationally compliant working practices during the shift

What do you bring with you:

• Experience managing a shift and team in a busy freight processing environment (desirable)
• Effective time management skills for self and team with attention to detail
• Energetic and enthusiastic attitude
• Strong customer focus
• Good communication skills

What do we offer:

• Attractive compensation package
• Training and on-the-job learning opportunities
• Extensive resources for skill and knowledge development
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family
• Employee reduced-rate shipping
• Great career opportunities
• Being part of one of the world's most admired companies and trusted brands

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path — we’re ready to invest in your development. Join FedEx.

Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together.

FedEx in the UK is Disability Confident ‘Committed’.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer committed to a diverse and inclusive workforce, providing growth opportunities for all.