Operations Supervisor

Vivienne Westwood; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading British fashion brand is seeking an Operations Supervisor for their Bicester Store. This full-time position involves overseeing stock replenishment, managing a team, and ensuring excellent operational standards. The ideal candidate will have strong communication skills and retail experience. The company offers a comprehensive benefits package including health support, training opportunities, and a pension scheme.

Benefits

Commission

Uniform allowance

Health & Wellbeing support

Cycle to work scheme

Generous annual leave allowance

Pension Scheme

Opportunities for skill development

Qualifications

• Experience in retail operations supervision.
• Ability to inspire and develop a team.
• Understanding of stock management and replenishment processes.

Responsibilities

• Oversee sell through and replenishment cycles.
• Ensure stock levels are managed and communicated effectively.
• Supervise and motivate the team.

Skills

Effective communication

Strong commercial knowledge

Team leadership

Job description

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Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment.

If you’re interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides a excellent benefits package to support it’s employees, keep reading….

Vivienne Westwood is looking for an Operations Supervisor to join the TEAM in our Bicester Store on a full time basis.

KEY RESPONSIBILITIES

H2H/Operations

• Oversee sell through and replenishment cycles through the use of company tools,
• Strong communication regarding stock levels in H2H. Ensure high volume, new arrivals and sell through rate is communicated to store manager,
• Strong communication to VM in store to ensure rotation of stock is consistent,
• Oversee XPO to H2H allocations with Store manager to ensure stock levels across best sellers and low product categories are managed and consistent,
• Oversee EOS transfers with full price stores. Ensure a plan is provided to receive this stock successfully in line with outlet EOS returns to Merton,
• Support in the resolving of delivery discrepancies from external warehouses and stores,
• Develop new ideas and ways of working to provide efficiency and consistency across the warehouse and store,
• Ensure company standards are upheld at all times,
• Liaise with store manager to ensure correct hours are used in H2H,
• Develop and inspire team with use of training and on the spot coaching across operational tasks.
• Oversee location Stocktake.

Store

• Strong communication to sales team regarding new arrivals and stock rotation,
• Oversee Loss prevention methods with use of company tools,
• Oversee packaging orders to ensure store is always fully stocked,
• Stock pulled based on commercial results,
• Ensure the floor is walked with store manager on a weekly basis with commercial tools to aid stock replenishment,
• Oversee stockroom with weekly reviews of space and standards,
• Supervising and motivating team,
• Coaching and developing team,
• Drive and inspire excellent sales and service to meet company targets,
• Oversee location Stocktake,
• Strong commercial knowledge aided by company tools

(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

BENEFITS

• Commission (stores & wholesales only)
• Uniform allowance (stores only)
• Training
• Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
• Cycle to work scheme
• Generous annual leave allowance
• Pension Scheme
• Opportunity to develop new skills and progress in your career
• Opportunity to work for a company that cares and believes in its people and the environment

Applications may close before the deadline, so please apply early to avoid disappointment.