Operations Specialist - CDD

United Trust Bank Limited; Greater London; Hybrid; GBP 40,000 - 52,000; Full time

Job summary

United Trust Bank Limited is seeking a CDD professional to manage the customer due diligence workload within the Asset Finance Department, ensuring excellent service in line with AML regulations and internal standards.

The role is hybrid, with 3 days in the City of London office and 2 days remote, supporting onboarding and ongoing KYC processes while coordinating with internal stakeholders and maintaining compliance with bank policies.

Qualifications

• KYC experience handling a wide range of customer types including individuals and corporates.
• Experience with screening systems and databases for sanctions, PEPs and adverse media.
• Understanding of financial crime risks and associated business risks.
• Experience working in a fast-paced environment.
• Highly organised with excellent time management and the ability to work under pressure.

Responsibilities

• Perform appropriate level of Customer Due Diligence on approved proposals in line with CDD procedures.
• Conduct PEP, sanctions, and adverse media screening.
• Complete customer financial crime risk assessments.
• Escalate proposals for Financial Crime approval where appropriate.
• Manage periodic KYC refresh cycles and ongoing CDD triggers.
• Collaborate with internal stakeholders to ensure timely, compliant onboarding.
• Assist with development and maintenance of policies for Asset Finance and Professional Lending.
• Ensure compliance with Bank policies and procedures.
• Handle ad hoc tasks and projects for the Department.

Skills

KYC experience

Financial crime risk

AML procedures

Time management

Multi-tasking under pressure

Job description

This is a hybrid role working 3 days in the office (City of London location) and 2 days working from home.

Role Purpose

The successful management of the CDD workload within the Asset Finance Department ensuring excellent customer service in line with service level agreements and compliance with Anti-Money Laundering (AML) regulations and internal standards

Key Responsibilities

• Perform relevant level of Customer Due Diligence on all approved proposals in line with Bank CDD procedures
• Conduct PEP, sanctions, and adverse media screening
• Complete customer financial crime risk assessment
• Escalate proposals for Financial Crime approval where appropriate
• Manage periodic Know Your Customer (KYC) refresh cycles, trigger events and ongoing Customer Due Diligence (CDD)
• Work closely with internal stakeholders to ensure timely and compliant onboarding
• Assist with development and maintenance of policies and procedures for the Asset Finance and Professional Lending products
• Ensure compliance with Bank policies and procedures
• Ad hoc work as required, both in relation to the duties mentioned above and otherwise
• Assist with any projects relating to the work of the Department as required

Skills and Experience

• Knowledge and experience of dealing with KYC for wide range of customer types, including private individuals, corporates, partnership, trusts etc
• Experience working with various systems and databases for screening and research
• Demonstrate clear understanding of systems, financial crime risks and business risks
• Previously worked in a fast a paced environment
• Highly organised with excellent time management skills
• Ability to work under pressure to tight timescales
• Able to tolerate uncertainty
• Able to multi-task when required

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process, you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes. This will be for a period of 6 months or longer with your permission. This helps us understand our applicants so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.