Operations Specialist

Signable Ltd; West of England; Hybrid; GBP 14,000 - 23,000; Part time

Job summary

Signable is seeking an Operations Specialist in Bristol to own day-to-day office operations, drive process improvements, and support ongoing growth. The role offers hybrid working with 2 office days and one remote day, plus occasional travel for supplier visits and events.

You’ll partner with the Operations Manager and Compliance Lead, taking ownership from planning to completion on a range of operational projects while keeping our Bristol office running smoothly.

Qualifications

• Experience in an office, workplace, facilities or operations role.
• Able to own responsibilities in a busy environment.
• Strong organisational and multi-tasking skills.

Responsibilities

• Own the day-to-day running of the Bristol office, keeping it safe, welcoming and well organised.
• Manage office access, security, visitors, facilities and maintenance.
• Manage workplace suppliers, contractors, purchasing and office-related budgets.
• Own office supplies, merchandise, equipment, storage and meeting-room technology.
• Coordinate workplace Health & Safety processes, including DSE assessments and training.
• Support employee onboarding and offboarding, including equipment and access.
• Liaise with external IT support provider.
• Coordinate travel and accommodation where required.
• Support compliance activities with the Compliance Lead.
• Own recurring operational processes, documentation and trackers.
• Identify opportunities to simplify, improve or automate processes.
• Research solutions and present clear recommendations for decisions.

Skills

Organised

Prioritisation

Problem solving

Process driven

Excel/Sheets

Tech-savvy

Attention to detail

Project coordination

Stakeholder communication

Adaptable

Job description

Role: Operations Specialist

Salary: Up to £23,400 for a 3 day week (26 hours)

Contract type: Part-time (Tuesday - Thursday)

Hours: 8am-4:30pm on Office Days; Flexible start time on working-from-home day.

Location: Bristol (hybrid) - x2 of your days will be based in our office, with the option for one day working from home. Flexibility will be required to attend the office as needed for supplier visits, company events, projects and other operational requirements

Signable is hiring an Operations Specialist to join our Operations Team and help keep the day-to-day workings of Signable running smoothly as we grow. This is a varied, hands‑on role where you’ll have real ownership from keeping our Bristol office running brilliantly to improving processes, solving problems and helping us find smarter ways of working. If you’re organised, proactive and love turning a busy to-do list into order, this could be a great role for you!

Who we are

We’re Signable, a Bristol-based SaaS company that’s been helping businesses send, sign, and manage documents digitally since 2007. Today, thousands of teams across the UK and beyond trust our eSignature platform, including Aardman, Co-op, Octopus Energy, Krispy Kreme, and Regatta.

There’s never been a more exciting time to join Signable. Following a multi-million-pound investment from BGF, we’re entering a new phase of growth. This investment will help us accelerate product development, invest in new technologies, and create new opportunities across the business. Plus, as we grow, every person who joins us will have the chance to influence our direction, make a meaningful impact, and help shape our future.

But while we’re expanding, we’re still committed to holding onto what makes Signable special: our people, our culture, and the way we work together. With a 4.8/5 rating on Glassdoor, genuine flexibility, and a culture built on trust and belonging, we aim to be a place where people can grow and feel supported to do their best work.

We’re a values-driven, people-first team, and we’re proud to be recognised by Great Place to Work® as one of the UK’s Best Workplaces™ 2026, ranking #5 in the Small Organisations category. We’ve also been recognised as a UK Best Workplace for Development™ 2026 and recently won the Bristol Life Technology Award 2026.

What we do

We’re not just a tech company. We’re a collaborative team who listen, learn, and make things better together. Whether we’re improving product features, experimenting with new capabilities, or evolving how we work, we stay focused on creating meaningful experiences for our customers and our team. We’re building for a future where digital signing is always human, helpful and within reach. With ambitious plans for growth, we’re looking for people who want to create, collaborate, and make a real impact for our customers and our team.

About the role

We’re looking for an organised, proactive and solutions-focused Operations Specialist, who loves making things work well, spotting what could be better and getting stuff done.

This is a hands‑on role with genuine ownership, but it’s not just about working through a to‑do list. You’ll manage a varied mix of day‑to‑day office operations, recurring processes and longer‑term projects, so being able to prioritise, stay organised and keep things moving will be really important.

We’re looking for someone who doesn’t just spot a problem and pass it on. You’ll be comfortable investigating what’s happening, looking at the options and coming back with a practical recommendation for what we should do next.

You’ll be reporting into our Operations Manager and working closely with our Compliance Lead, however you’ll be trusted to manage your areas independently, make sensible day‑to‑day decisions and see things through from start to finish.

As we grow, you’ll also help us look at how we do things, spotting opportunities to simplify processes, improve the way we work and bring more structure and efficiency to our Operations function.

What you’ll be responsible for

• Own the day‑to‑day running of our Bristol office, keeping it safe, welcoming and well organised.
• Manage office access, security, visitors, facilities and maintenance.
• Manage workplace suppliers, contractors, purchasing and office‑related budgets.
• Own office supplies, merchandise, equipment, storage and meeting‑room technology.
• Coordinate workplace Health & Safety processes, including DSE assessments, checks, records and training.
• Support the operational side of employee onboarding and offboarding, including equipment and access.
• Liaise with our external IT support provider.
• Coordinate travel and accommodation where required.
• Support operational elements of compliance activity alongside our Compliance Lead.
• Own recurring operational processes, documentation and trackers.
• Identify opportunities to simplify, improve or automate existing processes.
• Research solutions, suppliers and different approaches, presenting clear recommendations where decisions are needed.
• Take ownership of Operations projects from planning through to completion.
• Coordinate the logistics of company events, including venues, suppliers, equipment and on‑the‑day delivery.
• Support wider business initiatives where Operations input is needed.

What we’re looking for

We’d love to hear from someone who has previous experience within an office, workplace, facilities or operational role and is used to taking ownership in a busy environment.

We’ll ideally be someone who:

• Is exceptionally organised and comfortable juggling multiple priorities, recurring responsibilities and projects at the same time.
• Can prioritise independently, working out what needs attention now, what can wait and when something needs escalating.
• Is solutions‑focused – you’re comfortable researching a problem, weighing up different options and making a recommendation.
• Has a process‑driven mindset and naturally spots opportunities to make things clearer, simpler or more efficient.
• Is confident working with spreadsheets, trackers and operational information to organise work and support decisions.
• Is tech‑confident and comfortable learning and navigating different platforms and systems.
• Has strong attention to detail and enjoys keeping records, documentation and processes accurate and organised.
• Is comfortable coordinating projects involving multiple people, deadlines and dependencies.
• Communicates confidently with colleagues, suppliers, contractors and other external partners.
• Has strong follow‑through – keeping track of actions, chasing where needed and making sure things actually get completed.
• Is adaptable and able to stay focused and organised when priorities change or there’s a lot happening at once.

Bonus points if…

• You’ve worked within a technology, SaaS or similar environment
• You have experience within a structured or regulated environment.
• You’ve previously coordinated company or workplace events
• You have Health & Safety training or a relevant workplace/facilities qualification
• You’re First Aider at Work or Fire Warden trained

Please note: The qualifications and experiences above act as a loose guide to what we’re looking for. We’d still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated.

Interview Timelines:

• Application Deadline: Monday 21st September
• 1st Stage Interviews: Wednesday 23rd & Thursday 24th September
• 2nd Stage Paid Project: Friday 25th September (you will have 3 days to complete, however we recommend spending around 3 hours on the project)
• Final Stage Interviews: Monday 28th & Tuesday 29th September

Our Benefits Include

• Unlimited Annual Leave - including time off for religious holidays
• £50 per month to spend on either your wellbeing or development
• EMI share options (after probation)
• Flexible working hours for everyone
• Enhanced paid parental leave, plus return‑to‑work support
• Mental Health Support - We provide free face‑to‑face counselling for up to 8 sessions per year
• Sick Pay for both Physical & Mental Health
• Menstrual Leave & Menopause Support
• Life assurance & income protection
• Health cash back plan for things like eyecare, dentist, medical support
• Option to join our AVIVA Private Medical Insurance scheme
• Mac or PC? Your choice… just let us know
• Take a look at the full list of our benefits here

Our office

• Our office is based on Park Street - Easily commutable from all over Bristol with links to various bus routes, along with Temple Meads train station a 20 minute walk away.
• Multi‑purpose office space in central Bristol with open desk areas, quiet working booths and collaboration spaces, along with standing desks
• Fridge fully stocked with drinks and yummy snacks
• Social lunch area
• Private rooms available for religious observance, meditation and reflection
• Casual dress - wear whatever you feel comfortable in & represents you
• On‑site showers
• Secure lockers

Find out how we hire here

Want to see what we have been up to at Signable? Check out our Instagram here - https://www.instagram.com/signablehq/

Please note: We perform background checks on all candidates to whom job offers are made. We partner with a third‑party provider to do so.

At Signable, we are committed to fostering a diverse and inclusive team, welcoming people from all backgrounds, perspectives, and experiences. We encourage you to bring your whole, authentic self to work, regardless of gender, race, ethnicity, disability status, religion, caring responsibility, neurodiversity, sexual orientation, age, or background. If you require adjustments to our recruitment process to ensure an equal opportunity to succeed, please let us know. We are dedicated to accommodating you so you can present your best self.

We are not looking for external agency support with this role - thank you!