Operations Specialist

Zero Surplus; Watford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency in the UK is seeking an Operations Specialist to join their team in Hertfordshire. This office-based role involves managing the full lifecycle of order fulfilment, including supplier coordination and client communication. The ideal candidate will have strong negotiation and troubleshooting skills, with a keen eye for detail and a proactive approach. A generous salary and yearly bonus are offered for this opportunity.

Benefits

Generous salary

Yearly discretionary bonus

Qualifications

• Experience in order fulfilment processes.
• Ability to troubleshoot issues and resolve discrepancies.
• Strong communication skills with internal and external partners.

Responsibilities

• Manage the full lifecycle of order fulfilment.
• Raise purchase orders and place orders with suppliers.
• Investigate and resolve discrepancies raised by clients and suppliers.

Skills

Detail-oriented

Proactive mindset

Negotiation skills

Customer service mindset

Job description

Social network you want to login/join with:

We are currently recruiting for an exciting opportunity as an Operations Specialist to join a growing and dynamic team based in Hertfordshire. This role offers the chance to be at the centre of a thriving business, supporting the full lifecycle of order fulfilment, from supplier coordination to client communication and logistics management. The client is renowned for delivering comprehensive end-to-end procurement, supply chain management, logistics and financial solutions. The client boasts a global network, with offices in Europe, America, and Asia.

You will work closely with internal departments and external partners to ensure seamless delivery of goods and services, troubleshoot issues, and keep everything moving swiftly and efficiently. The successful candidate will drive negotiations with third-party service providers that assist with completing a job to the best possible standards. This role is perfect for someone detail-oriented, proactive, and eager to grow within a busy operations environment.

You will be responsible for raising purchase orders through the company's processes, initiating the supply chain by placing orders with suppliers, and ensuring timely order processing. A key part of the role includes investigating and resolving discrepancies raised by clients, suppliers, or internal teams, as well as escalating any ongoing issues to senior management for a swift resolution. This is a role where you will be required to go above and beyond for your clients, so a certain level of professionalism and a customer service mindset will be paramount.

This is an office-based position that is situated in Hertfordshire. Due to the location of the office, this role would be commutable from Hemel Hempstead, Watford, Amersham, St Albans, Beaconsfield, Uxbridge, Barnet, High Wycombe, Borehamwood & Welwyn Garden City. The role offers a generous salary, as well as a yearly discretionary bonus.

Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across Hertfordshire, Northants, Milton Keynes, Cambridgeshire, and the rest of the UK.

For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period.

Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.