Operations Specialist

cyrus one; Slough; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading data center provider is looking for an Operations Specialist in Slough. You will support the Operations team through administrative tasks, specifically preparing purchase orders and enhancing office procedures. Ideal candidates should possess excellent communication skills and proficiency with Microsoft Office, Yardi, and Zendesk. Previous administrative experience is a plus. This position offers a 37.5-hour work week, Monday to Friday.

Qualifications

• Previous administrative experience is helpful but not essential.
• Familiarity with tools like Microsoft Office, Yardi, Zendesk, or other ticketing systems is desirable.

Responsibilities

• Prepare purchase orders and send copies to suppliers and/or requesting departments.
• Provide ongoing administrative support for programs, projects, and processes.
• Assist with research and reporting tasks.
• Coordinate vendor contracts and renewals as required.
• Identify opportunities for process improvements.

Skills

Proficiency in computer applications

Excellent written and verbal communication skills in English

Highly organized with attention to detail

Strong customer service orientation

Tools

Microsoft Office

Yardi

Zendesk

Job description

The Operations Specialist will support the Operations business groups by facilitating effective administration and office operating procedures. This role involves direct interaction with internal customers to provide efficient responses to requests and inquiries. The primary responsibility is initiating purchase orders for various departments supporting the Operations team.

Location: Slough

Hours: 37.5 hours per week, Monday – Friday

Responsibilities:

1. Prepare purchase orders and send copies to suppliers and/or requesting departments.
2. Provide ongoing administrative support for programs, projects, and processes within the Operations department.
3. Maintain knowledge of organizational and governmental purchase rules and inform staff accordingly.
4. Assist with research and reporting tasks.
5. Perform administrative data entry.
6. Review and modify documents and spreadsheets as needed.
7. Ensure key site documents are uploaded and kept updated in the online document library.
8. Maintain accurate records and document control.
9. Coordinate vendor contracts and renewals as required.
10. Manage and communicate key dates, training sessions, projects, and events.
11. Coordinate efforts between office and field personnel.
12. Liaise with CyrusOne business units.
13. Identify opportunities for process improvements.
14. Update and manage capital projects tracking data.

Experience:

• Previous administrative experience is helpful but not essential.
• Familiarity with tools like Microsoft Office, Yardi, Zendesk, or other ticketing systems is desirable.
• Experience in Manufacturing, Supply Chain, or Real Estate is a plus.

Skills and Aptitudes:

• Proficiency in computer applications, preferably Yardi and Zendesk.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office.
• Highly organized with attention to detail and accuracy.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Strong computer and data entry skills.
• Ability to read and perform mathematical calculations.
• Strong customer service orientation and technical aptitude.
• Knowledge of ticketing systems, including initiating, updating, tracking, escalating, and closing tickets, is preferable.

Equal Opportunity Employment: All qualified applicants will receive consideration without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other protected statuses. CyrusOne is committed to providing reasonable accommodations for individuals with disabilities in accordance with ADA and applicable laws.