Operations Specialist

Berg Search; Greater London; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Flat hierarchies

Friendly work environment

Job summary

A financial technology firm in Greater London is seeking an Operations Specialist to manage the lifecycle of trades and ensure customer satisfaction. You will oversee daily operations tasks including confirmations, settlements, and reporting while collaborating with teams to improve processes. Candidates should have familiarity with FX, OTC Derivatives, and prior experience in operations roles. This role is hybrid, requiring at least 2 days in the office per week.

Qualifications

• Experience with FX Options, FX Hedging, and OTC Derivatives.
• Previous experience in Back Office or Middle Office roles.
• Knowledge of trade confirmations, settlements, and reconciliations.

Responsibilities

• Manage post-execution trade-related activity.
• Perform daily operations duties including trade confirmations and settlements.
• Serve as the primary point of contact for customers.
• Create and optimise processes to increase efficiency in operations.
• Contribute to the digitalisation of reporting, automation and transformation.

Skills

Familiarity with FX

Experience in full life-cycle operations

Knowledge of payments and settlements

Structured mindset

Proactive attitude

Job description

ALT21 is an innovative, award-winning, and dual-regulated FX hedging technology company. We are a fast-growing business with offices in Dublin, London and Portugal that has undergone a big change over the last year on the back of a large funding round. We build technology to simplify hedging, specialising in providing a full suite of products that are distributed through our partner channels to SMEs.

Our mission is to use technology to bring essential financial risk management products that everyday businesses need, in a way thats easy for them to understand.

The Role

The Operations Specialist works within ALT21's Operations department and will oversee all post-execution trade-related activity.

The primary responsibility of the Operations Specialist is to manage the lifecycle of each trade and ensure that both ALT21's internal and external stakeholders have their needs met.

The range of tasks includes confirmations, settlements, transaction reporting, reconciliations, and providing exceptional levels of client service.

What you'll be doing

• Carry out a range of daily operations duties including trade confirmations, settlements and client & regulatory reporting
• The primary point of contact for customers, ensuring operational needs are met and all queries are resolved in a satisfactory manner
• Partner with tech, change, sales and trading teams to propose, implement and improve operational processes
• Create and optimise processes efficiency is our priority; you will help us find the most efficient way to run operations
• Develop and execute strategies/initiatives to increase our operational efficiency and solve operational challenges. This will include establishing and maintaining relationships with relevant stakeholders internal and external
• Contribute to the digitalisation of reporting capabilities, automation and transformation
• The role is hybrid but there is an expectation to be in the office 2+ days per week

Who you are

• You are familiar with FX, FX Options, FX Hedging and OTC Derivatives
• You have some experience working within a full life-cycle operations role for the above products
  • Alternatively, Previous experience within a Back Office or Middle Office role or similar style role, working with traders, operations, relationship managers and clients
• Knowledge of processes such as payments, hedging, settlements, trade capture, confirmations and reconciliations
• A structured and considered mindset and approach to your daily role
• You enjoy the challenge of rapid growth, and you'll be significantly more proactive than the average middle-office professional
• You aren't afraid to speak your mind.

What we offer

• Flat hierarchies & friendly work environment

Please apply directly here or via e-mail to Benoît Kuhn [e-mail] , and make sure to include your CV.