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Broadcom Inc. is seeking an Operations Site Reliability Engineer to join their Bristol team. This role focuses on monitoring system performance, driving automation, and ensuring application availability within a critical operations function. The ideal candidate should have a strong background in systems engineering, operational experience in cloud platforms, and a proficiency in troubleshooting and automation tools.
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The primary responsibilities include:
· To form part of a critical operations function that is responsible for the monitoring, availability and performance of production services.
· Responding to stakeholder requests within agreed timescales or SLO
· Drive automation to reduce failures, manual tasks and therefore improving overall application performance and availability.
· Perform systems administration activities to ensure the smooth operation of applications across multiple platforms
· Coordinate and communicate with impacted stakeholders as per incident management process.
· Demonstrate ownership of events and incidents through to restoration
· Perform daily shift handovers to peers and management across multiple geographies.
· Support maintenance activities which impact production applications.
· Support critical systems that handle sensitive and proprietary data
· Create, maintain and update work instructions for troubleshooting and supporting applications.
· Contribute to the planning of application/infrastructure releases and configuration changes
· Provide input to administering and maintaining all production environments
· Patching and upgrade of existing applications
· Provide feedback and coaching to upstream teams (both internal and vendors) to reduce escalations and to continually improve overall experience for customers.
Professional Experience Required
Personal Experience Required
Benefits
This role will need to participate in weekends and holidays on-call support as and when required.
Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.