Operations Shift Manager, Amazon Logistics

Amazon; Leeds; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Operations Shift Manager to inspire and lead a team within their dynamic logistics environment. This role is pivotal in ensuring that customer orders are delivered efficiently and safely. As a leader, you will collaborate with various support teams to drive process improvements and maintain high-performance standards. The ideal candidate is passionate about team development, possesses strong problem-solving skills, and thrives in a fast-paced setting. If you are ready to take on a challenging yet rewarding role, this opportunity is perfect for you.

Qualifications

• Experience in Operations or Supply Chain/Logistics is essential.
• Strong leadership skills with the ability to motivate large teams.

Responsibilities

• Lead and develop a team of associates to meet performance metrics.
• Ensure Health and Safety standards are maintained on-site.

Skills

Leadership

Problem-solving

Analytical skills

Communication skills

Team motivation

Education

Bachelor's degree or equivalent

Tools

Lean tools

Kaizen techniques

Job description

Operations Shift Manager, Amazon Logistics

Job ID: 2903449 | Amazon Commercial Services Pty Ltd

Here at Amazon we are currently seeking Operations Shift Managers to join the business and play a critical role in leading our team of associates within our Delivery Station at Adelaide, South Australia.

Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself on maintaining the highest levels of safety, quality, attendance, and performance? As an Operations Shift Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Please note the shift pattern is based on 4 days on and 3 days off, so flexibility is a must for this role as the site operates across 7 days.

Key Job Responsibilities

1. Leading and developing a team of Amazon associates.
2. Maintaining Health and Safety standards while promoting a Health and Safety culture on-site.
3. Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives.
4. Proactively identifying and leading process improvement initiatives and Lean tools.
5. You'll need to push, pull, squat, bend, and reach varying weights.

A day in the life:
You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

About the Team

Our team is a high-performing team comprising individuals with great customer obsession, a focus on performance metrics, and a passion to deliver happiness to our internal and external customers.

BASIC QUALIFICATIONS

1. Bachelor's degree or equivalent.
2. Working experience in Operations, Supply Chain/Logistics, or a related field.
3. Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships.
4. Demonstrated ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.
5. Excellent communication skills, both verbal and written.
6. Experience with performance metrics and process improvement.
7. Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
8. Authorized to work in Australia without sponsorship.

PREFERRED QUALIFICATIONS

1. You’re competent: able to manage high levels of ambiguity while thriving in a dynamic and fast-paced work environment.
2. You already have experience in planning, performance metrics, process improvement, and Lean or Kaizen techniques and methodologies.

Acknowledgement of country:
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.