Operations Service Manager

ZipRecruiter; Chigwell; On-site; GBP 41,000 - 47,000; Full time

Job summary

A healthcare services provider is seeking an Operations Service Manager in Chigwell to lead the Treatment Centre Operations team. Responsibilities include aligning operational priorities with organisational goals and ensuring safety and client satisfaction. Candidates should possess strong leadership skills and experience in a healthcare setting.

Benefits

Work-life balance with no evening or holiday shifts

Reimbursement for travel costs within 10 days

Qualifications

• Proven leadership and management skills in a healthcare setting.
• Ability to motivate and inspire a team to achieve results.
• Excellent communication skills to convey key concepts effectively.

Responsibilities

• Lead the Treatment Centre Operations team to meet organisational priorities.
• Foster a culture of safety and exceptional client experience.
• Manage and optimise resources for efficient operations.

Skills

Leadership

Team collaboration

Decision making

Client-focused service

Effective communication

Job description

Job Description

Join our team - where accountability drives impact and sustainability.

Hours:37.5 hours, Monday – Friday (with the occasional Saturday)

Contract type: Permanent

Salary: £41,275.16 - £46,434.55 (dependant on experience and location)

What can we offer you

• Improve your work/home life balance –no more working bank holidays, Sundays, or evenings!
• Explore the surrounding area as you travel from your base to the vibrant Community Treatment Centres (CTCs) or other UK hubs, with yourmileage or travel costs promptly reimbursedwithin a speedy10 days.

Reporting directly to the Regional General Manager, the Operations Service Manager will lead our Treatment Centre Operations team to achieve outstanding results aligned with our organisational priorities. As the Operations Service Manager, your primary responsibility will be to provide effective leadership and management to the Treatment Centre Operations team. Your role will involve ensuring that operational priorities are aligned with the overall organisational goals fostering a culture of safety, exceptional client experience, and sustainability within the treatment centre. Additionally, you will be responsible for managing and optimising resources such as personnel, consumables, equipment, and property to ensure efficient operations.

By working closely with other Operations Service Managers and departments, you will contribute to achieving organisational objectives and ensure the consistent delivery of a safe and sustainable service. Travel to the surrounding Community Treatment Centres will be required on an adhoc basis to improve your understanding and requirements of the role.

To excel in this role, you must possess the following essential skills:

• Exemplifying desired behaviours through role modelling
• Collaborating effectively with others
• Inspiring and driving a motivated and productive team
• Making sound business decisions
• Providing a client-focused service that exceeds expectations
• Communicating key concepts, priorities, and challenges effectively throughout the organisation
• Experience of working in a Healthcare setting or with the Care Quality Commission is desirable