Operations Scheduler

Rock Compliance Ltd; Linwood; On-site; GBP 25,000 - 35,000; Full time

Job summary

A UK-based compliance company is seeking an Operations Scheduler in Linwood. Responsibilities include managing operational workflows, maintaining customer contact, and supporting engineers and clients. Ideal candidates will have strong multitasking and relationship-building skills. The role offers a pension scheme, referral program, and 25 days annual leave plus bank holidays.

Benefits

Company pension scheme

Referral programme

Sick pay

25 days annual leave plus bank holidays

24/7 Employee Assistance Programme

Responsibilities

• Manage operational buckets and ensure readiness to start.
• Work with engineers and clients to resolve access issues.
• Enter sickness and holiday tiles onto the planning board.
• Maintain consistent frontline customer contact via telephone and email.
• Support clients by answering inquiries and keeping them updated.

Skills

Relationship Building

Improvement Recommendations

Multitasking

Deadline Management

Team Support

Job description

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Looking for an exciting new opportunity? We've got you covered! Due to business growth, we need an Operations Scheduler to join our team in Linwood.

Key Responsibilities:

• Management of operational buckets, clearing all to ready to start
• Work with engineers and clients to resolve access issues
• Entering sickness and holiday tiles onto the planning board
• Consistent frontline customer contact via telephone and email
• Where necessary supports clients by answering inquiries and ensuring clients are kept up to date on progress
• Maintain the office in a manner that is presentable to customers and clients

Required Skills:

• Build good relationships with all teams within the organisation
• Recommend improvements to working practices
• Able to prioritise multiple and varied challenging situations
• Able to work to deadlines and multitask
• Willingness to help; assist other team members as required

Company Benefits:

• Company pension scheme
• Referral programme
• Sick pay
• 25 days annual leave plus bank holidays
• 24/7 Employee Assistance Programme

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