Operations Risk & Control Associate Director

DTCC; Wrexham; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A financial services company in Wrexham is seeking a skilled professional to oversee operations risk and control. The ideal candidate will manage daily processing activities, ensure compliance, and foster team development. Applicants should have a bachelor's degree and at least 8 years of relevant experience. This role includes an innovative hybrid work model with opportunities for professional development.

Benefits

Competitive compensation

Comprehensive health and life insurance

Pension/Retirement benefits

Paid Time Off

Qualifications

• Minimum of 8 years of related experience.
• Strong talent evaluator with a focus on development of others.

Responsibilities

• Oversees day-to-day processing activities and exception resolution.
• Builds and maintains strong relationships with internal and external stakeholders.
• Implements short and medium term strategy and ensures execution of divisional goals.

Skills

Decision-making

Stakeholder management

Team development

Risk management

Process improvement

Education

Bachelor's degree or equivalent experience

Job description

Overview

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The impact you will have in this role

The Enterprise Business Operations (EBO) organization is responsible for all operations and asset services supporting the following DTCC businesses: The Depository Trust Company (DTC), National Securities Clearing Corporation (NSCC), Fixed Income Clearing Corporation (FICC) – Government Securities Division (GSD) & Mortgage-Backed Securities Division (MBSD), Wealth Management Services (WMS), and Insurance & Retirement Services (I&RS). EBO's mission is to provide the Securities Industry with superior operations processing and client services support in an environment that minimizes risk and cost while maximizing efficiency.

Operations Risk & Control (ORC) is responsible for maintaining the integrity of DTC's books and records through various monitoring, reconciliation and error resolution activities aimed at ensuring the daily balancing of client, inventory, and internal account positions for both cash and securities. Additionally, the ORC team monitors and processes agent related transactions and provides support to the Transfer Agent community.

Your Primary Responsibilities

• Performs oversight of day-to-day processing activities, including exception resolution, achievement of metrics and benchmarks, adherence to controls, audit follow-up, compliance, and risk management activities.
• Makes well-informed, effective, and timely decisions, using available data, perceives the impact and implications of decisions. Holds self and others accountable for measurable high-quality, timely results.
• Understands, applies principles, procedures, requirements, regulations, and policies related to specialized business functions. Supports, drives continuous improvement for process and procedures; ensures procedures are continually followed and updated.
• Articulates and presents complex or technical information clearly and effectively to stakeholders and/or non-technical colleagues, in both small and large group settings.
• Oversees performance management by developing, and coaching team. Strong talent evaluator with a focus on development of others to perform by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
• Uses subject matter expertise to review and enhance the control environment, and identify and implement process improvements.
• Builds and maintains strong relationships with internal and external stakeholders to facilitate issue resolution, process improvements, and risk reduction. Takes a lead role on department projects and initiatives.
• Implements short and medium term strategy and ensures execution of divisional goals at a department level.
• Oversees development of training plans and delivery to meet staff development targets.
• Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.

Qualifications

• Bachelor's degree preferred or equivalent experience

Talents Needed for Success

• Minimum of 8 years of related experience
• Highlights the expected benefits of new actions and strategies to help others overcome fears of change.
• Fosters a culture where honesty and transparency are expected.
• Proactively seeks feedback from others on his/her own performance.
• Ensures that regular feedback is given in a constructive and behaviorally oriented manner.
• Supports an environment where individuals are respected for their contributions.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.