Operations Quality Manager - EMEA

Plexus Corp.; Livingston; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading global technology company in Livingston is seeking an experienced Quality Operations Manager to join their EMEA Quality team. You will be instrumental in driving quality targets and improving operational efficiency across multiple sites. Ideal candidates should have at least 8 years of experience and a passion for quality. This role offers a permanent contract, competitive benefits, and a flexible hybrid working environment.

Benefits

Bespoke development plan

Online learning programs

Enhanced pension contributions

33 days of annual leave

Private medical insurance

Group income protection insurance

Employee Assistance Program

Flexible Hybrid Working Available

Life assurance

Qualifications

• A minimum of 8 years of related experience with a bachelor's degree, or 6 years with a master's degree.
• A passion for quality and a proven track record in a similar role.
• The ability to think strategically and act tactically.

Responsibilities

• Lead the Strategy for Global Quality Operations.
• Champion Quality Culture within the organization.
• Drive Process Excellence in key areas.
• Solve Complex Problems using data analysis.
• Uphold the company's values.

Skills

Quality management

Data analysis

Problem-solving

Strategic thinking

Education

Bachelor's degree

Master's degree

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Be You - Our people create our best Plexus.

Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds, and experiences that create great outcomes when we are united as a team.

We embrace the differences of all our colleagues, celebrate diversity, and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as a Disability Confident committed employer, and we recruit purely on the basis of skills and experience.

Who we are and what we do?

We help our customers deliver products to the world that have a profound impact on people's lives.
From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world.
We're a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.

Whether you're looking to start, change, or advance your career, find your path at Plexus and leave your mark on the world with us.

The Role

We're seeking a Quality Operations Manager to join our EMEA Quality team. This role can be based in our Oradea, Livingston, or Kelso facility.

In this key role, you'll be the bridge between process quality and customer satisfaction, working closely with our operations teams in manufacturing, sustaining services, and customer management.

You'll be instrumental in driving our quality targets, minimizing the Cost of Poor Quality (CoPQ), and boosting operational quality efficiency across multiple Plexus sites. Your work will directly contribute to our commitment to the Plexus Quality Management System and our broader organizational goals.

What You'll Do

• Lead the Strategy: Help turn our Global Quality Operations Strategy into reality by supporting quality planning for customer demand and Advanced Product Quality Planning (APQP) for smooth product launches.
• Champion Quality Culture: Embody the Plexus Culture of Quality, coaching and mentoring team members to make quality a key differentiator for our customers.
• Drive Process Excellence: Support the development of standard work and efficiency in key areas like APQP, First Article Inspection (FAI), and Process Failure Modes Effects and Analysis (PFMEA).
• Solve Complex Problems: Assist teams with data analysis and advanced problem-solving techniques, using statistics and a predictive mindset to identify issues early and take swift action.
• Uphold Our Values: Be a role model for the Plexus Core Values.

What We're Looking For:

• A minimum of 8 years of related experience with a Bachelor's degree, or 6 years with a Master's degree, or equivalent experience.
• A passion for quality and a proven track record in a similar role.
• The ability to think strategically and act tactically.

This role can be based from our offices in Oradea, Livingston, or Kelso. Please note that travel will be required to support various sites within your assigned area (around 10 - 20%).

If you're ready to take on a challenging and rewarding role where your expertise will directly influence our success, we encourage you to apply.

Why you will love it?

At Plexus, we're at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries - helping our customers in creating the products that build a better world.

At Plexus, you will find:

• A workplace centered on collaboration and integrity
• Supportive leadership teams that value work-life balance through a flexible work environment
• An inclusive environment that values diverse backgrounds, experiences, and expertise
• Flexible career paths across a variety of disciplines
• Innovative design solutions and state-of-the-art technology that improves lives
• Through our commitment to local community involvement, we encourage our employees to participate in outreach activities with charities, local schools, universities, and colleges, and to promote careers in STEM fields

Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer:

• Bespoke development plan
• Online learning and formal development programs
• Full-time, permanent employment contract
• Enhanced pension contributions
• 33 days of annual leave (inclusive of public holidays)
• Paid family leave
• Private medical insurance
• Group income protection insurance
• Employee Assistance Program (EAP)
• Electric Vehicle Salary Sacrifice Scheme
• Cycle to work scheme
• Volunteer time off
• Flexible Hybrid Working Available (role dependent)
• Life assurance
• Occupational health
• Vision care discounts
• Discount schemes
• Company sick pay scheme
• Onsite gym/discounted gym

Application Process

We don't look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education, and additional experiences.