Operations Quality Manager - EMEA

Plexus; Livingston; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global technology company is seeking a Quality Operations Manager in Livingston to enhance product quality and customer satisfaction. The ideal candidate should possess at least 8 years of relevant experience, along with a Bachelor's degree. Key responsibilities include driving quality strategies and mentoring teams. Join us to make a significant impact on our quality objectives and organizational goals.

Benefits

Enhanced pension contributions

33 days of annual leave

Private medical insurance

Onsite gym

Online learning programs

Qualifications

• Minimum 8 years of related experience.
• Proven track record in quality management roles.
• Ability to think strategically and act tactically.

Responsibilities

• Drive quality strategies and support Advanced Product Quality Planning.
• Champion a quality culture and mentor team members.
• Support development of standard work in key areas.

Skills

Quality management

Data analysis

Problem-solving

Strategic thinking

Education

Bachelor's degree or equivalent

Job description

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Operations Quality Manager - EMEA, Livingston

Client: Plexus

Location: Livingston, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: fba115f8302b

Job Views: 4

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.

We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as a Disability Confident committed employer, and we recruit purely on the basis of skills and experience.

Who we are and what we do?

We help our customers deliver products to the world which have a profound impact on people’s lives. From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world. We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.

Whether you’re looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us.

The Role

We're seeking a Quality Operations Manager to join our EMEA Quality team. This role can be based in our Oradea, Livingston or Kelso facility.

In this key role, you'll be the bridge between process quality and customer satisfaction, working closely with our operations teams in manufacturing, sustaining services, and customer management.

You'll be instrumental in driving our quality targets, minimizing the Cost of Poor Quality (CoPQ), and boosting operational quality efficiency across multiple Plexus sites. Your work will directly contribute to our commitment to the Plexus Quality Management System and our broader organizational goals.

What You'll Do:

• Lead the Strategy: Help turn our Global Quality Operations Strategy into reality by supporting quality planning for customer demand and Advanced Product Quality Planning (APQP) for smooth product launches.
• Champion Quality Culture: Embody the Plexus Culture of Quality, coaching and mentoring team members to make quality a key differentiator for our customers.
• Drive Process Excellence: Support the development of standard work and efficiency in key areas like APQP, First Article Inspection (FAI), and Process Failure Modes Effects and Analysis (PFMEA).
• Solve Complex Problems: Assist teams with data analysis and advanced problem-solving techniques, using statistics and a predictive mindset to identify issues early and take swift action.
• Uphold Our Values: Be a role model for the Plexus Core Values.

What We're Looking For:

• A minimum of 8 years of related experience with a Bachelor's degree, or 6 years with a Master's degree, or equivalent experience.
• A passion for quality and a proven track record in a similar role.
• The ability to think strategically and act tactically.
• This role can be based from our offices in Oradea, Livingston, or Kelso. Please note that travel will be required to support various sites within your assigned area (around 10 - 20%).
If you're ready to take on a challenging and rewarding role where your expertise will directly influence our success, we encourage you to apply.

Why you will love it?

At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world.

At Plexus, you will find:

• A workplace centered on collaboration and integrity
• Supportive leadership teams that value work-life balance through a flexible work environment
• An inclusive environment that values diverse backgrounds, experiences, and expertise
• Flexible career paths across a variety of disciplines
• Innovative design solutions and state-of-the-art technology that improves lives
• Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields

Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer:

• Online learning and formal development programs
• Enhanced pension contributions
• 33 days of annual leave (inclusive of public holidays)
• Paid family leave
• Private medical insurance
• Group income protection insurance
• Employee Assistance Program (EAP)
• Electric Vehicle Salary Sacrifice Scheme
• Cycle to work scheme
• Volunteer time off
• Life assurance
• Occupational health
• Onsite gym/ discounted gym

Application Process

We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.