Operations/Quality Assurance - Investment Banking Background

JR United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player in financial services is seeking an Operations QA professional with an investment banking background to enhance their quality assurance team. This role is pivotal in assessing the quality of administration processes and ensuring the best customer outcomes. You will conduct detailed case reviews, build relationships with third-party administrators, and provide vital management information to senior stakeholders. This hybrid role offers the opportunity to work closely with operations and assurance functions, making a significant impact in a dynamic environment. If you have a passion for quality assurance and operations, this position is perfect for you.

Qualifications

• 1-3 years of Operations experience within a financial service firm.
• Strong analytical and problem-solving skills required.

Responsibilities

• Conduct thorough case reviews to ensure high standards of service.
• Build strong relationships with Third Party Administration.
• Deliver management information on QA for stakeholders.

Skills

Analytical Skills

Problem-Solving Skills

Operations Experience

Job description

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Operations/Quality Assurance - Investment Banking Background, London

Client:

Miryco Consultants Ltd

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

Miryco Consultants are working with a leading financial services company who are seeking an Operations QA professional, ideally from an investment banking background, to join their quality assurance team. This role requires assessing the quality and accuracy of administration processes and ensuring good customer outcomes.

Responsibilities:

1. Conduct thorough and detailed case reviews in line with the Quality Assurance Framework to ensure customers are continuously receiving the highest standard of service.
2. Build strong relationships with Third Party Administration.
3. Ensure that all policies, processes and audit findings are properly documented.
4. Deliver targeted management information on the back of ongoing QA for all relevant stakeholders including senior management and executive committees.
5. Work closely with the Operations division, and other second and third line assurance functions.

Experience:

1. 1-3 years of Operations experience within a financial service firm (ideally an investment bank).
2. Strong analytical and problem-solving skills required.

Salary: Very market competitive

Days in office: Hybrid (3 days required)

Finally, should you not be contacted within five working days of submitting your application, then unfortunately you have not been shortlisted for the opportunity. We will however, be in touch should there be any other opportunities of potential interest that are suited to your skills.

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