Operations Planner

ZipRecruiter; Felixstowe; On-site; GBP 35,000 - 39,000; Full time

Job summary

Join a friendly and dynamic operations team as an Operations Planner in a thriving company in Felixstowe. This role involves planning maintenance for customers' equipment, allocating work to supervisors and technicians, and ensuring efficient communication with clients and engineers. You'll be supported by experienced team members and receive full training, making this an excellent opportunity for someone with a strong technical background in vehicle repairs and a customer-focused mindset. Enjoy a collaborative atmosphere and the chance to make a real impact in a growing business.

Qualifications

• Strong background in trailer or commercial vehicle repairs.
• Ability to make decisions and work autonomously.

Responsibilities

• Planning maintenance of customers’ equipment.
• Allocating work to supervisors and technicians across the country.
• Liaising with customers, suppliers, and sub-contractors.

Skills

Technical background

Customer-focused mindset

Decision-making

Communication skills

Basic IT skills

Administrative experience

Job description

Job Description

£35,000 - £38,500 + overtime one Sat morning in every 3

The Role

polkadotfrog is working with a lovely business in Felixstowe who are looking for a new Operations Planner to add to their existing team due to business growth. The firm has engineers out on site throughout the UK and we need a strong planner with a good technical background to ensure their clients are looked after and that engineers’ days are planned well to ensure efficient use of time and resources.

You will join two other very experienced and knowledgeable members of the operations team, so they will be there to make sure you are fully trained and to be ongoing points of knowledge.

Responsibilities

• Planning maintenance of customers’ equipment
• Allocating work to supervisors and technicians across the country
• Liaising with customers, suppliers and sub-contractors
• Processing administration work
• Helping to ensure maintenance of company vehicles is booked on time
• Handle any queries via telephone and email
• Liaising with engineers for any missing information

Why You Should Apply

This is an excellent opportunity to join a friendly and happy company. It’s a 7-5 or 8-6 day Monday to Friday which is taken in turns in the team and some Saturday mornings (overtime paid). This is a nice place to be, with a lovely atmosphere and friendly team. There will be full training in this role and you will have involvement with everyone in the company.

What We’re Looking For

The ideal candidate will have a strong background in trailer or commercial vehicle repairs and have a very customer-focused mindset. You should have the ability to make decisions and work autonomously whilst being enthusiastic and a good communicator. You will need solid basic IT skills and some administrative experience.