Operations Planner

JR United Kingdom; Exeter; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A leading logistics provider seeks an Operations Planner in Exeter to manage fleet and driver activities, ensuring efficient freight transportation. This hybrid role requires handling client calls, maintaining high service standards, and performing van driving duties. Candidates should have at least 2 years' experience in Transport Operations, excellent communication skills, and the ability to work in a fast-paced environment.

Qualifications

• Minimum of 2 years experience in Transport Operations.
• Strong verbal and written communication skills.
• Level D Aviation Security and Hazardous Awareness preferred.

Responsibilities

• Efficiently handle inbound telephone calls and client instructions.
• Perform van driving duties including loading/unloading and timely deliveries.
• Ensure compliance with Health & Safety and Aviation Security standards.

Skills

Communication

Teamwork

Time Management

Job description

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Contract Type: Permanent
Salary: Up to £28,500 per annum
Shift: Monday to Friday, 05:4515:45 (1-hour unpaid break)
Reports to: Depot Manager
Location: Exeter

Role Summary:
Our client is seeking a skilled Operations Planner to join their team based in Exeter. This hybrid role involves coordinating fleet and driver activities to ensure efficient freight movement across the region, along with occasional shifts as a Relief Van Driver for nationwide deliveries.

Key Responsibilities:

Efficiently handle inbound telephone calls and client instructions.

Accurately record and process client requirements using the data management system.

Maintain high levels of customer service and ensure timely responses.

Manage Independent Service Providers and company vehicles for optimal utilisation.

Perform van driving duties including loading/unloading, securing loads, and timely deliveries.

Complete vehicle checks, minor repairs, and report mechanical issues.

Ensure compliance with Health & Safety and Aviation Security standards.

Build strong relationships with clients, team members, and managers.

Support the Depot Supervisor/Manager in achieving operational goals.

Experience & Qualifications:

Minimum of 2 years experience in Transport Operations.

Capable of delivering departmental inductions.

Level D Aviation Security and Hazardous Awareness (preferred).

Strong communication skills verbal and written.

Able to work under pressure in a fast-paced environment.

Team player with the ability to work independently.