Operations Officer - Gloucester (Zero Hours)

Skyborne; Cheltenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

5% employer pension contribution

Private health insurance

Life assurance 3x annual salary

Discounted gym membership

Employee assistance programme

Free mortgage advice

Free on-site parking

Rewards and recognition scheme

Access to state-of-the-art training

Free barista coffee

Job summary

Skyborne is seeking a proactive and organised Operations Officer to join our team at Gloucestershire Airport on a zero hours basis. The role involves optimising aircraft, simulators and classroom resources while delivering an exceptional trainee experience.

The position requires strong communication, adaptability and the ability to work under pressure in a fast-paced environment. A driving licence and access to a car are required, with shifts across Monday to Sunday and public holidays.

Qualifications

• Ability to concentrate and work in a fast-paced environment.
• Flexible and adaptable; able to accept changes and adjust accordingly.
• Outstanding communication and interpersonal skills, both written and verbal.
• Experience working in an operations environment would be beneficial.

Responsibilities

• Oversee and monitor flight operations including real time aircraft tracking and liaising with Air Traffic Control Units with flight critical information and booking of training slots.
• Producing and sharing pertinent information to the flight crews and using air/ground radio to pass/receive information.
• Being part of the monitoring process for safety and compliance and raising any issues to the flight safety/management team.
• Manual handling of aircraft when required to reposition to/from the hangar.
• Support the trainees with their requirements they need for their flights.
• Support the administration process associated with Ground school, Flight school and MCC APS training.
• Support the preparation and publication of trainee reports and exam results.
• Provision of required documentation to trainees for processing licence applications.
• Create and monitor the daily, weekly, monthly schedule for aircraft, classrooms and simulators.
• Update tracking tools to monitor student progress and aircraft/simulator utilisation.

Skills

Communication

Organisational skills

Driving licence

Job description

More Information

We are looking for a proactive and organised Operations Officer to join our team on a zero hours basis. In this role, you will play a key part in ensuring the effective utilisation of aircraft, simulators and classroom resources, while maintaining an exceptional customer experience to our trainees.

This role is based on Gloucestershire Airport and operates on a 12 hour shift pattern (07:00-19:30) with shift coverage across Monday to Sunday, including public holidays.

Responsibilities

• Oversee and monitor flight operations including real time aircraft tracking and liaising with Air Traffic Control Units with flight critical information and booking of training slots.
• Producing and sharing pertinent information to the flight crews and using air/ground radio to pass/receive information.
• Being part of the monitoring process for safety and compliance and raising any issues to the flight safety/management team.
• Manual handling of aircraft when required to reposition to/from the hangar.
• Support the trainees with their requirements they need for their flights.
• Support of the Flight Logger system and monitoring expiry dates and correct data entry.
• Support of the administration process associated with Ground school, Flight school and MCC APS training.
• Support the preparation and publication of trainee reports and exam results.
• Provision of required documentation to trainees for processing licence applications.
• Create and monitor the daily, weekly, monthly schedule for aircraft, classrooms and simulators.
• Update tracking tools to monitor student progress and aircraft/simulator utilisation.

Requirements

• Ability to concentrate and work in a fast-paced environment, sometimes under pressure.
• Flexible and adaptable and able to accept changes and adjust accordingly.
• Previous experience of working and fostering professional relationships.
• Previous experience working in an operations environment would be beneficial.
• A keen interest in Aviation (desirable).
• Ability to deal effectively with internal and external contacts ranging from executive to administrative levels.
• Outstanding communication and interpersonal skills, both written and verbal.
• Must hold a valid driving licence and have access to a car.

Benefits

• 5% employer pension contribution.
• Private health insurance with discounted family plans.
• Life assurance scheme of 3x your annual salary.
• Discounted gym membership.
• Employee assistance programme.
• Free mortgage advice.
• Free on-site parking.
• Rewards and recognition scheme.
• Access to state-of-the-art training facilities and resources.
• Free barista style coffee.

About Us

We are Skyborne, an industry-leading aviation training academy with a mission to Build Better Pilots. As a growing business, we’ve invested in state-of-the-art training facilities in both the UK and U.S., as well as cutting-edge resources to deliver the very best in airline-focused pilot training. We are proud to operate three state-of-the-art training facilities. Alongside our UK head office at Gloucestershire Airport, we operate from two major training locations – Vero Beach, Florida, and Bournemouth International Airport in the UK. Every role at Skyborne plays a vital role in guiding our trainees from the classroom to the flight deck, with our graduates going on to fly for leading airlines.

We set ourselves the highest standards and believe that work should be both satisfying and fun. At the core of Skyborne is a culture shaped by our values and pillars.

Creativity

We champion creativity in everything we do. We think differently and we aren’t afraid to ask questions. Innovation drives us forward and we’re always looking for smarter, more effective ways to improve how we operate.

Humanity

We foster a supportive, team-focused environment where our staff and students feel empowered, valued and heard. We respect every individual and believe that recognition, inclusion and collaboration are essential.

Quality

Safety, expertise and professionalism are at the heart of what we do here at Skyborne. Trusted by our students and airline partners alike, we hold ourselves to the highest standards and we don’t settle for anything less.

We’re a people-first company and a motivated, passionate team who take pride in giving our trainees the strongest start to their aviation careers.

Our carefully selected team of professionals are committed to shaping the next generation of pilots. We partner with an extensive list of major global airlines, including British Airways, SkyWest, DHL, Jet2.com and easyJet. Whether aviation has always been on your radar or you’re discovering it for the first time, we’d love to hear from you!